What are the responsibilities and job description for the Business Development Center Manager position at Elder Ford of Tampa?
Dealership:
L0499 Elder Ford of TampaAre You Currently Working in Retail Sales or Hospitality?
Are You Friendly, Outgoing and Have Great Organizational Skills?
Elder Ford of Tampa is Hiring Immediately!
Elder Ford of Tampa, part of the Lithia & Driveway family of dealerships, is searching for talented Business Development Center Administrators who can help our sales team achieve their targeted goals! If you have a knack for sales and customer service and want to increase your earning potential while improving your quality of life, this is a terrific opportunity!
As a BDC Representative, you will respond to and communicate with our current and prospective sales customers via email, phone and text. Ideal candidates will be polished, professional, energetic, sales-minded, and customer-focused. You must be able to handle heavy call volume and possess the ability to get customers in the door while maintaining outstanding phone etiquette. Outstanding verbal and written communication skills and computer proficiency are essential skills.
What will you be doing?
- Outbound and inbound customer phone calls.
- Respond via email, phone and text to Internet Leads
- Determine each customer's needs by asking the correct questions
- Set appointments for members of sales team
- Ensure a positive customer experience
- Introduce customers to sales representatives
- Enter customer information into CRM
We offer best in class industry benefits:
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
