Wedding Cake Consultant/ Coordinator

We are looking for outgoing, motivated, and independent individuals who can assist our guests in creating the wedding cake of their dreams!

Day to Day duties include scheduling and hosting wedding cake tastings and consultations. Coordinating and assisting with deliveries, accepting payments, ensuring all details of the wedding cake are correct and maintaining communication with guests.

The Schedule:

• Most Saturdays, especially throughout the busy wedding seasons (May-October)
• Occasional Sundays
• 1-2 evenings per week (until 7pm)
• Various days throughout the week
• The needs of this department revolve around guests looking to book their wedding cakes and the busy weekends with wedding cakes going out the door
• Full-Time and Part-Time opportunities. Open availability strongly preferred. Days, Some Evenings, Weekends are a must.
• 30-40 hours per week

Our performance expectations are:

• To provide an exceptional experience to our guests
• Assist guests in all aspects of creating the perfect wedding cake
• Coordinate all details associated with the wedding cake order
• Coordinate and monitor wedding cake order timelines and ensure deadlines are met
• Generate ideas to boost wedding cake sales and increase growth in the wedding cake department
• Maintain a clean and organized wedding cake showroom

Candidates should possess the following skills & characteristics:

• Strong organizational skills
• Experience working in customer service, retail sales and/ or the wedding industry
• Strong customer service skills
• Passionate about great service and great products
• Detail oriented
• Comfortable following established systems or solving problems on the fly, depending on the situation
• Possesses strong interpersonal skills
• Computer skills
• Self- motivated and enjoys learning
• Communicates professionally in person and on the phone
• Is able to work independently and as a member of a team
• Can handle multiple tasks at one time

Job Types: Full-time, Part-time

Pay: $14.00 - $16.00 per hour

Benefits:

• Health insurance
• Health savings account
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Weekends as needed

Application Question(s):

• Are you available to work on Saturdays and at least one evening (until 7pm) per week?
• What type of experience do you have in customer service that would make you a good fit for the wedding cake consultant position?

Work Location: In person