What are the responsibilities and job description for the Network Engineer position at Element6Talent?
Element6's client is looking for a Network Engineer to join their team in Brookfield, WI. This individual will be responsible for designing and supporting our client's IT networks used by the business and third-party businesses including device network, VPNs, routers, other physical hardware, and related software. Ensures the continuous operation and delivery of IT services to support the organization's associates and members.
Requirements:
- Bachelor’s degree or equivalent experience in an IT Infrastructure delivery and/or
- support role.
- Minimum of 5 years’ working experience in an IT infrastructure delivery, design, and
- support role for on-premise infrastructure.
- Minimum 5 years’ proven experience in protecting data, software and hardware by
- coordinating, planning, and implementing network security measures.
- Minimum 5 years’ experience with enterprise networking – routing protocols & traffic
- flow, VLAN and subnet management. Preferred working knowledge of SDWAN.
- Minimum 3 year’s proven experience installing and/or supporting VMWare and Cisco
- Networking Equipment, including routers, switches, firewalls, and wireless access
- points.
- Minimum 3 year’s proven experience with VPN and remote access technologies.
- Ability to think through problems and visualize solutions.
- Valid driver’s license and reliable vehicle for travel to branches.
- On-call availability for emergency support calls 24/7 with a half hour response time and
- off-hours availability for maintenance windows.
- Excellent verbal and written communication skills, organizational skills, and the ability to
- work independently.
- Demonstrated ability to create accurate network diagrams and documentation for
- design and planning network systems.
- Demonstrated ability to use judgment and discretion in various situations while
- maintaining a high degree of confidentiality.
- Demonstrated experience in balancing multiple priorities and managing a variety of
- projects in a high-volume work environment with strong attention to detail.
- Must have a thorough understanding of company policies and procedures as they relate
- to the position. Must understand and comply with all job-related state and federal laws
- and regulations.
Key Responsibilities:
- Implement, administer, and troubleshoot network infrastructure devices including
- wireless access points, firewall, routers, switches, and controllers and related software
- and applications.
- Troubleshooting, diagnosing, and resolving hardware, software and other network and
- system problems.
- Replacing faulty network hardware when required.
- Conducts network/site visits and prepares visit reports.
- Ensures disaster recovery solution is operational, maintained and meeting the business
- needs.
- Adheres to the company’s ITIL processes in the ITSM system that documents requests,
- incidents, problems, and changes.
- Provides a proactive approach and thought leadership to implement efficiencies to the
- environment.
- Delivers excellent customer service, resolving support requests and ensuring prompt
- and effective resolutions within agreed service timescales.
- Performs maintenance tasks on supported infrastructure and applications during after
- business hours maintenance windows when required.
- Escalates calls where significant service affecting incidents or security breaches occur as
- appropriate.
- Follows standard operating procedures relating to management of the network and
- security environments.
- Completes and maintains accurate documentation.
- Performs project work and other duties as assigned.
