Dental Operations Support Manager

Description

Join Elica’s mission and become a part of a team where every day is an opportunity to make a positive impact in your community!

At Elica Health Centers, we share a common goal: provide the best possible patient care to our growing community! Our passion extends throughout Elica, from the exceptional healthcare services we provide to our underserved patients at our Community Health Clinics and state-of-the-art mobile medicine program, Health on Wheels, to our Resource Center where we empower patients and members of the community to connect with resources to help them build healthy and full lives.

WHAT YOU'LL DO:

The Dental Operations Support Manager will be responsible for assisting the Director of Dental Operations and associated team members with strategic initiatives and operational updates to achieve both departmental and organizational goals. Responsibilities will include, but are not limited to tracking department initiatives through completion , ensuring data integrity, maintaining databases and reports, facilitating team meetings and drafting correspondence, and creating professional presentation materials

that facilitate the work of team members and other key stakeholders. Knowledge of dental procedures and dental systems required.

BENEFITS:

• Retirement Savings Made Easy: Enjoy a 403(b) retirement plan with up to 4% employer matching and 100% immediate vesting—start building your future from day one!
• Comprehensive Healthcare Options: Choose from two Anthem Blue Cross PPO plans for medical, plus dental and vision coverage for you and your family.
• Employer-Funded HRA: Our Health Reimbursement Arrangement helps cover out-of-pocket medical costs, giving you peace of mind.
• Flexible Spending Accounts: Take advantage of two FSA options: Health Care FSA and Dependent Care FSA, tailored to suit your needs.
• Security for the Unexpected: We provide company-paid basic Life and AD&D Insurance, with options to enhance coverage.
• Enhanced Protection: Explore additional benefits like Hospital Indemnity, Critical Illness, and Accident Insurance, plus ID Theft Protection and Pet Insurance.
• Time to Recharge: Enjoy accrued paid time off, paid holidays, and Employee Assistance Plan (EAP) access, which includes counseling, financial, and legal services, along with a vast library of online resources.
• Invest in Yourself: Benefit from our Tuition Reimbursement Program for ongoing education and growth, plus CME/CEU and license reimbursements for eligible roles.

This is more than just a benefits package—it’s a commitment to your health, well-being, and professional success! 

Learn more about Elica’s services and mission at our website or check us out on Facebook.    

Requirements

WHAT ARE WE LOOKING FOR?

The successful candidate will be willing and able to:

• Provides administrative oversight and assists the Director of Dental Operations (DDO) in directing daily operations in the dental department, acting as a liaison between dental staff, and the DDO as needed.
• Responsible for ensuring that deliverables are met as defined by grants and other regulatory or Board
• required actions.
• Collaborate with the DDO to develop and implement dental operation procedures in alignment with Elica policies.
• Provide program and project support in operational areas
• Ensure supplies are at PAR level and procurement protocols are followed.
• Ensure that referrals are processed and submitted in a timely manner.
• Develop and provide dental trainings to staff and clinic managers to improve staff competence and performance
• Support team goals and initiatives and facilitate team collaboration with organizational stakeholders through:
• Completing assigned deliverables in a timely manner
• Scheduling of stakeholder and committee meetings
• Corresponding with stakeholders throughout the project life cycle
• Assigning access and providing support to operations team resources
• Identify key performance indicators to monitor and evaluate the dental initiatives
• Conduct review and evaluate the efficiency and outcomes of the executed dental initiatives
• Perform additional administrative tasks as needed

The successful candidate has:

• Associate’s Degree in Business Administration, a healthcare-related field, or other relevant industry AND/OR equivalent working experience in an office environment.
• Minimum 3 years of project coordination or administrative assistant experience.
• Demonstrated ability to support teams, and work alongside management and cross-departmental staff.
• Experience with EHR/Schedule System required, EPIC Wisdom preferred.
• Dental experience preferred.

Additional Requirements:

• Must have a current and valid California driver’s license and the ability to provide proof of personal auto insurance on the vehicle driven during working hours.
• If selected for an employment opportunity with Elica Health Centers, external hires must provide proof of immunizations (Hepatitis B, MMR, Varicella & Tetanus), tuberculosis clearance, and proof of COVID-19 vaccination status* prior to their scheduled start date. Please be advised that this position is subject to criminal background investigation and drug screen.

Physical Requirements and Work Environment:

The work environment is characteristic of the healthcare facility environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to handle or lift. The employee is also required to stand; walk; and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. The employee must also possess hearing and speech to communicate in person and over the phone. The noise level in the work environment is usually quiet to moderately loud; the incumbent must be able to focus in an environment with many distractions.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

*Elica Health Centers is a healthcare facility that adheres to the mandates issued by the California Department of Public Health including the recent orders regarding the COVID-19 vaccine. Medical and religious exemptions will be considered.

Salary : $62,400 - $81,120