What are the responsibilities and job description for the Executive Assistant & Office Manager position at Eltropy?
Reporting to the Director of HR, this dual-role position will be responsible for managing day-to-day office operations while also providing high-level administrative support to the CEO and executive team as needed. The ideal candidate is resourceful, detail-oriented, and thrives in a fast-paced environment. This role requires a combination of operational efficiency, strong organizational skills, and the ability to anticipate and meet the needs of a growing team.
Responsibilities:
Executive Support:
- Provide comprehensive administrative support to the CEO and executive staff, including calendar management, meeting coordination, and travel arrangements.
- Prepare and organize materials for meetings, presentations, and reports.
- Manage confidential and sensitive information with discretion and professionalism.
- Act as the point of contact between executives and internal/external stakeholders.
- Assist with special projects and strategic initiatives as directed by the CEO or executive leadership.
Office Management:
- Oversee day-to-day office operations, ensuring a smooth and efficient workplace.
- Maintain office supplies, manage vendor relationships, and coordinate office maintenance.
- Support a positive office culture by planning and coordinating employee events, meetings, and team-building activities.
- Serve as the main point of contact for office visitors, deliveries, and facilities-related needs.
- Manage relationships with building management and ensure compliance with workplace safety protocols.
HR & Administrative Support:
- Partner with the HR team to support onboarding and offboarding logistics, including setting up workstations and coordinating orientation.
- Assist with employee engagement initiatives, internal communications, and company-wide events.
- Help facilitate company-wide meetings, including all-hands meetings, town halls, and team offsites.
- Provide general administrative support as needed to enhance company operations.
What you offer?
- 2 years of experience in executive support, office management, or a similar role, preferably in a fast-paced technology or startup environment.
- Strong ability to prioritize tasks, manage multiple deadlines, and work independently.
- Excellent written and verbal communication skills.
- Highly organized with a strong attention to detail and problem-solving mindset.
- Ability to handle confidential information with discretion and professionalism.
- Proficiency in Microsoft Office, Google Workspace, and calendar management tools.
- Experience coordinating events, managing vendors, and supporting facilities operations.
- Strong interpersonal skills with the ability to build relationships across all levels of the organization.
Why Join Us?
- Be part of a growing, innovative SaaS company with a collaborative culture.
- Work directly with executive leadership and play a key role in company operations.
- Competitive compensation and benefits, including healthcare, 401(k), and professional development opportunities.
- A dynamic and engaging workplace where your contributions will have a real impact.
If you’re a proactive, organized, and adaptable professional looking to support both executive leadership and office operations, we’d love to hear from you!
About Eltropy (www.eltropy.com)
Eltropy is on a mission to disrupt the way people access financial services. Eltropy enables financial institutions to digitally engage in a secure and compliant way. Using our world-class digital communications platform, community financial institutions can improve operations, engagement and productivity. CFIs (Community Banks and Credit Unions) use Eltropy to communicate with consumers via Text, Video, Secure Chat, co-browsing, screen sharing and chatbot technology — all integrated in a single platform bolstered by AI, skill-based routing and other contact center capabilities.
Eltropy Values:
- Customers are our North Star
- No Fear - Tell the truth
- Team of Owners
Eltropy is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Salary : $35
