What are the responsibilities and job description for the Clinical Manager position at EmergeOrtho?
Brief Description
The Clinical Manager manages, directs, and coordinates clinical operations and staff. Maintain quality patient care standards.
Requirements
Qualifications and Experience
From the mountains to the coast, EmergeOrtho is North Carolina’s premier provider, recognized for offering world-class, comprehensive, and compassionate care serving patients with 60 locations in 28 counties. As the largest physician-owned orthopedic practice in the state and the 6th in the country, EmergeOrtho’s medical team includes upwards of 170 highly trained orthopedic specialists and nearly as many advanced practice providers. Our subspecialty orthopedic teams offer advanced expertise in conditions of the bones, muscles, and joints. Providing multiple locations, extensive orthopedic services including therapy, and focusing on continuity of care are among the top priorities of EmergeOrtho. Please visit https://emergeortho.com/careers/ for additional information.
EmergeOrtho, P.A. complies with applicable civil rights laws and does not discriminate based on race, color, religion, national origin, age, sex, gender identity or expression, sexual orientation, pregnancy, childbirth and related conditions, including but not limited to, lactation, disability, veteran status, genetic information, or any other class protected by the state or local law.
We are committed to the core values of Quality, Innovation, Compassion, Community, Education, Integrity, Teamwork, Diversity, and Inclusion. https://emergeortho.com/non-discrimination-notice/
The Clinical Manager manages, directs, and coordinates clinical operations and staff. Maintain quality patient care standards.
Requirements
Qualifications and Experience
- High School Diploma required
- BS, MHA or MBA preferred
- Licensure in clinical care (MA, EMT, Paramedic, RT, ATC, LPN, RN) recommended
- Previous supervisory experience in a medical setting required
- Understanding of OSHA guidelines for office practices
- Basic understanding of utilization review, quality assurance, and managed care process
- Experience communicating and interacting with physicians, patients, and staff
- Excellent documentation, communication, and time management skills
- Proficient in computer operations, data entry, and practice management software
- Ability to exercise initiative, problem-solving, and decision-making to effectively plan, prioritize, and complete projects/tasks in a faced paced, changing environment
- Interviews, hires, trains, evaluates, and disciplines all assigned clinical personnel
- Ensures all clinical personnel are appropriately trained, licensed, and credentialed
- Supervises the development of clinical job descriptions
- Provides oversight to the schedules for all assigned clinical personnel in designated practice sites—recommends changes and improvements as needed
- Grants/denies days off for clinical staff according to coverage and practice policy; ensures all clinical posts are filled at all times
- Provides oversight for coordinating patient schedules with physician schedules
- Completes payroll for assigned clinical employees
- Participates in initial orientation for new employees
- Schedules and facilitates clinical in-services for staff
- Monitors staff for compliance with continuing education requirements
- Directs and evaluates delegated tasks according to the scope of practice and employee skill set
- Provides supervision for assigned clinical staff including unlicensed assistive personnel
- Maintains records of employee vaccinations and TB screening to ensure compliance with OSHA and CDC guidelines
- Participates in professional development activities and maintains professional affiliations
- Maintains patient confidentiality; complies with HIPAA privacy and confidentiality guidelines established by the practice
- Maintains detailed knowledge of practice management and other computer software as it relates to job functions
- Maintains compliance with practice policies and procedures
- Attends annual CPR, OSHA, or other designated training programs
- Attends all regular meetings
- Performs all other tasks and projects assigned by the DCO, executive leadership, or physicians
- Performs other duties as required and assigned by Manager, including schedule changes and travel to office locations as assigned
- Travel to regional locations required up to 20%
From the mountains to the coast, EmergeOrtho is North Carolina’s premier provider, recognized for offering world-class, comprehensive, and compassionate care serving patients with 60 locations in 28 counties. As the largest physician-owned orthopedic practice in the state and the 6th in the country, EmergeOrtho’s medical team includes upwards of 170 highly trained orthopedic specialists and nearly as many advanced practice providers. Our subspecialty orthopedic teams offer advanced expertise in conditions of the bones, muscles, and joints. Providing multiple locations, extensive orthopedic services including therapy, and focusing on continuity of care are among the top priorities of EmergeOrtho. Please visit https://emergeortho.com/careers/ for additional information.
EmergeOrtho, P.A. complies with applicable civil rights laws and does not discriminate based on race, color, religion, national origin, age, sex, gender identity or expression, sexual orientation, pregnancy, childbirth and related conditions, including but not limited to, lactation, disability, veteran status, genetic information, or any other class protected by the state or local law.
We are committed to the core values of Quality, Innovation, Compassion, Community, Education, Integrity, Teamwork, Diversity, and Inclusion. https://emergeortho.com/non-discrimination-notice/
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