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Account Coordinator
Empire Office Orlando, FL
$44k-57k (estimate)
Other | Wholesale 2 Months Ago
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Empire Office is Hiring an Account Coordinator Near Orlando, FL

Job Details

Job Location: Orlando Showroom - Orlando, FL
Position Type: Full Time
Salary Range: Undisclosed
Job Shift: Day

About Empire Office

Empire Office is the largest commercial furniture dealer in the world, with over 75 years of experience and more than 400 full-time employees across the country. We are the preeminent Steelcase dealer in the United States and support a list of more than 400 manufacturers. We partner with best-in-class architects, designers, brokers, craftsmen, and manufacturers to deliver proven workspace solutions. With creative and cost-effective results, we address business challenges and activate brands.

Overview

Empire Office is currently seeking an Account Coordinator in our Orlando, FL location to join our growing team. The function of this position is to provide high level customer service in a timely manner including quote/order entry, order status, and punch list follow-up. This position will be responsible for supporting the sales staff and following up to make sure that we meet and exceed the customer’s expectation.

Key Responsibilities

  • Acquire vendor discounts and verify pricing (CDA)
  • Assist and verify specification
  • Complete all required header information (i.e. sales codes, taxes, ship to, carton/uncarton)
  • Complete applicable instructions
  • Color code floor plans and organize counts
  • Request COI
  • Manage and put COM and COL on reserve
  • Management of CODs
  • Handle auto pricing
  • Assist in request for labor quote
  • Ensure proper approval documentation prior to quote conversion to order
  • Request proforma invoices for clients who have deposits required
  • Ensure orders are released in our Hedberg system

Order Follow-up:

  • Confirm receipt of purchase order with vendor
  • Confirm receipts of acknowledgement from vendor
  • Create and manage vendor request for deposit
  • Lead resolution of acknowledgement discrepancies
  • Create order status reports (initiate and maintain throughout)

Pre-Installation:

  • Create Operations request (advise union/non union; ST or OT)
  • Assist in preparation of installation package/binder

Install:

  • Maintain punch list documentation (dates, advise clients)
  • Order punch list items (if n/c required request)
  • Create laser and RA tickets when PM is not involved to prompt freight claims
  • Complete installation

Post Installation:

  • Invoice upon delivery and installation
  • Day two orders
  • Maintain client contact to ensure satisfaction

Other:

  • Input and set up new customers and vendors
  • Request warranty information
  • Product Mix Report

Skills & Qualifications


  • High School Degree plus 1-3 years of professional experience
  • Bachelor’s degree or equivalent
  • Minimum 1-3 years furniture or dealership experience 
  • Hedberg/STC experience is a plus
  • Microsoft Office knowledge (Outlook/Excel/Word) is a plus
  • Strong communication skills, both written and oral
  • Ability to take initiative and think proactively
  • Comfortable handling multiple tasks at a time
  • Proven organizational and time management skills
  • Possesses critical thinking capabilities to solve any issues
  • Understands and adheres to deadlines
  • Works well in a team environment

Job Summary

JOB TYPE

Other

INDUSTRY

Wholesale

SALARY

$44k-57k (estimate)

POST DATE

01/21/2023

EXPIRATION DATE

05/28/2023

WEBSITE

empireoffice.com

HEADQUARTERS

EAST RUTHERFORD, NJ

SIZE

200 - 500

FOUNDED

1946

TYPE

Private

CEO

HEDWIG FARRAH

REVENUE

<$5M

INDUSTRY

Wholesale

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The following is the career advancement route for Account Coordinator positions, which can be used as a reference in future career path planning. As an Account Coordinator, it can be promoted into senior positions as an Account Executive - Advertising that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Account Coordinator. You can explore the career advancement for an Account Coordinator below and select your interested title to get hiring information.

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If you are interested in becoming an Account Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Account Coordinator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Account Coordinator jobs

While some account coordinator roles are entry-level positions, most applicants need to have relevant work experience or certifications.

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To qualify for account coordinator positions, applicants should have an understanding of public relations, advertising and business.

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