Supervisor, Dispatch - Rental Serivces - Henderson, NV

JOB DETAILS: Shift 1st/Day Shift Location In-Office Schedule Schedule to be provided by leader.  Salary Range $58,796 - $79,463 Per Year   JOB SUMMARY:  Perform duties of the dispatcher for Empire’s assigned work area.  Use discretion and judgment to solve client disputes and dispatch system problems.  Professionally assist clients to enhance a positive service image within the department.  Determine shipment, delivery, and pickup priorities.  Oversee scheduling transport shipments and meet delivery commitments.  Assist in the most efficient use of drivers and equipment.  Maintain cost control for overtime and expenses. Maintain the proper mix of company and for hire trucks on the road at all times.      ESSENTIAL FUNCTIONS: Oversee dispatching of Empire trucks locally, statewide, branch-store and/or nationally for assigned work area. Assign tractors and trailers according to the type of load, point of origin, and destination. Oversee drivers’ activities and offer assistance as needed. Ensure the staff is on task with their duties.  Oversee the expenses and recovery of the permits and escorts.  Oversee the communications between the clients and drivers for assigned work area. Maintain control over the outside hauling expenses and recovery. Assist in quoting hauls and overseeing the client billing, ensuring the billed amount equals the quoted amount. Keep track of all hauls that cannot be performed by EMPIRE and the reasons why. Continue to keep current with the transportation industry.  Seek additional knowledge of value to enhance operating proficiency. Know and recognize state licensing and registration laws and insurance requirements. Maintain communication with the shop personnel and know what equipment is available for service. Helps maintain safety and compliance records such as Daily Vehicle Inspections and Annual Inspections. Assign loads responsibly. Communicate with clients to schedule loads. Communicate Empire’s safety policies and expectations. Create an environment of ownership and personal accountability where each person is responsible and accountable for their performance. Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures, and standards.   ADDITIONAL RESPONSIBILITIES:   Maintain communication with the shop personnel.  Know what equipment is available for service. Perform other duties assigned by management. Communicate with clients to schedule loads. May assist permit & escort coordinator. Work within and promote corporate values.   KNOWLEDGE SKILLS AND ABILITIES: Must have pleasant, effective interpersonal and written communication skills. Must be able to understand and effectively manage the transportation dispatching process. Must be able to read, interpret, understand, and use technical and contractual trucking related documents including rate schedules and regulations for transporting parts and machines. Must be able to professionally direct and train assigned personnel. Must be able to meet all safety requirements for applicable safety policies and use of all required safety equipment. Ability to maintain consistent attendance.   EDUCATION AND EXPERIENCE:  Previous experience dispatching and managing a dispatch office. Minimum of 5 years of Heavy Haul driving experience. Extensive experience interpreting, understanding, and using transportation documents. Experience in ordering Oversize/Overweight permits and escorts. Valid CDL Driver’s license. Must be able to communicate (speak, read, comprehend, write) in English.   PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands and talk or hear. The employee frequently is required to stand, walk, reach with hands and arms, climb or balance, and stoop and kneel. The employee is occasionally required to lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and ability to adjust focus. This position is designated as a "Safety-Sensitive Position".   A Safety-Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others.  WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, high precarious places, and outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions, extreme cold, and extreme heat. The noise level in the work environment is usually office moderate.

Salary : $58,796 - $79,463