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4 Guest Services Supervisor Jobs in Sedona, AZ

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ENCHANTMENT RESORT
Sedona, AZ | Full Time
2 Months Ago
AMBIENTE SEDONA
Sedona, AZ | Other
$30k-38k (estimate)
10 Months Ago
Adobe Grand Villas
Sedona, AZ | Full Time
$26k-33k (estimate)
6 Months Ago
Enchantment Group Management Company LLC
Sedona, AZ | Full Time
$38k-46k (estimate)
11 Months Ago
Guest Services Supervisor
Full Time | Business Services 2 Months Ago
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ENCHANTMENT RESORT is Hiring a Guest Services Supervisor Near Sedona, AZ

Are you outgoing, energetic, passionate, and authentic? Enchantment Resort is the perfect spot for you!

At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you’ll ever find! Come join us!

How you will enjoy your day:

Basic Function: Supervises daily functions of Guest Services agents

Work Performed:

  1. Supervise, train and schedule Front Desk staff, ensuring staff-to-occupancy is consistent with budget
  2. Ensure consistency with proper check-in and check-out procedures by Guest Service Agents
  3. Ensure proper communication with Housekeeping and other departments
  4. Address all guest needs and requests; ensure Guest Service Agents are following through
  5. Review daily checklists to ensure proper documentation, follow through of billing procedures and resort policies
  6. Review daily emergency reports, log books, trace reports, etc.
  7. Review room rate reports to ensure any special requests are noted, upgrades are completed and vouchers are attached
  8. Ensure proper cash procedures are followed and daily shift reports are closed at the Front Desk
  9. Maintain updated group information on resumes and in group information folders
  10. Process and maintain all group billing information, group masters, etc. to ensure a 3 day billing turn around
  11. Check timesheets daily and assist with payroll approval and documentation
  12. Ensure proper documentation occurs for disciplinary counseling for Guest Service Agents
  13. Other duties as assigned

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

POST DATE

01/27/2023

EXPIRATION DATE

02/11/2023

WEBSITE

enchantmentresort.com

HEADQUARTERS

SEDONA, AZ

SIZE

50 - 100

TYPE

Private

CEO

MARC GRENOBLE

REVENUE

$10M - $50M

INDUSTRY

Business Services

Show more

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The following is the career advancement route for Guest Services Supervisor positions, which can be used as a reference in future career path planning. As a Guest Services Supervisor, it can be promoted into senior positions as a Front Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Services Supervisor. You can explore the career advancement for a Guest Services Supervisor below and select your interested title to get hiring information.

Hampton by Hilton
Full Time
$26k-35k (estimate)
9 Months Ago

If you are interested in becoming a Guest Services Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Services Supervisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Guest Services Supervisor job description and responsibilities

Develop and maintain all capital budgets and provide optimal level of services to all guests and visitors coming to facility.

02/10/2022: Charleston, SC

Building a strong team and shape staff behaviors to accomplish desired results.

03/12/2022: Bridgeport, CT

Taking reservations, checking/checkout guest, assisting guest, responsible for auditing all front office daily transactions.

03/10/2022: Waterloo, IA

Acting as hotel system liaison and performed all Guest Service Representative Functions.

02/19/2022: Idaho Falls, ID

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Guest Services Supervisor jobs

A bachelor's degree from an accredited college or university with some previous supervisory experience would be sufficient to apply for the post of a guest services supervisor.

02/06/2022: Juneau, AK

Step 3: View the best colleges and universities for Guest Services Supervisor.

Calvin University
Colby-Sawyer College
Augustana University
University of South Carolina--Upstate
New York University
CUNY--Queens College
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