What are the responsibilities and job description for the Account Manager Exterior position at ENGLEDOW, INC?
Description
From the beginning, we’ve known it doesn’t matter how well you treat plants if you don’t treat people better. These days, we’re the region’s quintessential horticulture, design, hardscape, and landscaping firm employing hundreds of some of the most talented and committed people!
RESPONSIBILITIES
- Develop and maintain strong client relationships with clients to ensure satisfaction and retention.
- Manage a portfolio of accounts, serving as the primary point of contact for client inquiries and concerns.
- Upsell to existing clients, ensuring maximum profitability.
- Conduct warm and cold calling to prospective clients to generate leads and expand the customer base.
- Analyze market trends and client needs to identify opportunities for business development.
- Prepare and present proposals and contracts, demonstrating the value of our products and services.
- Annually negotiate/renew assigned commercial client contracts.
- Track client performance and provide regular updates to management.
- Lead initiatives that improve client experience and look for ways to increase account profitability.
- Keep up with horticulture trends along with understanding competition.
- Provide input and direction for departmental growth and development through participation in team and planning meetings.
- Conduct regular inspections of assigned sites.
Join our dynamic team as an Account Manager where you can leverage your skills in an environment focused on high quality standards, growth and success.
Family owned and growing roots since 1932.
Requirements
SKILLS
- Proven experience in sales, with a strong understanding of account management principles and fostering long term relationships.
- Excellent communication skills, both verbal and written, with the ability to convey complex information clearly.
- Mut be able to adapt to different personalities and various levels of leadership.
- Strong leadership abilities, capable of motivating teams and driving results.
- Ability to work independently while also collaborating effectively.
- Strong organizational skills with attention to detail.
- Must be able to adapt to change.
- Must have proven experience and knowledge in the landscape industry