What are the responsibilities and job description for the Phone Triage Nurse position at ENT Associates of Alabama, P.C.?
- Accept telephone calls from patients with varying levels of acuity and types of medical concerns
- Promote clear and coherent verbal communication following an appropriate line of questioning
- Assess clients based on the patient’s own evaluation, concerns, and responses to questions.
- Make medical appointments and referrals to physicians, community resources, specialists, or other agencies.
- Create a nursing care plan with appropriate follow-up steps.
- Utilize electronic charting to access patient records remotely and to review a database of possible conditions, relatable signs and symptoms, and evidence-based treatments.
- Determine the necessary follow-up for medical diagnoses and symptoms over the phone and potentially ordering new prescriptions from physician.
- Provide clear patient information, thorough patient education, and recommendations for the next steps to take.
- Evaluate the significance of the patient’s concern over the form, determine if emergency care is needed, if a medical appointment should be made, or if the concern should be reported to the appropriate physician.'
'
Work Location:
- One location
Work Remotely
- No
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Physical Setting:
- Clinic
Education:
- High school or equivalent (Preferred)
Experience:
- Medical Assistant: 1 year (Preferred)
Ability to Relocate:
- Birmingham, AL: Relocate before starting work (Required)
Work Location: In person
Childrens Mobile Crisis Response Team Phone Triage - DAY SHIFT
JEFFERSON BLOUNT ST CLAIR MENTAL HEALTH AUTHORITY -
BIRMINGHAM, AL
Triage Nurse (Telehealth) [Full-Time]
Guideway Care -
Birmingham, AL
Registered Nurse NICU RN
Triage Staffing -
Jasper, AL
