What are the responsibilities and job description for the Birthday Manager- Park North position at Entertainment?
Job Type
Full-time
Description
Primary Job Duties :
- Maintains birthday reservations and prepares contracts as negotiated
- Supervises and schedules birthday party hosts and hostesses
- Hires, develops, and trains party hosts and hostesses
- Operates POS system in order to manage bookings, transactions, and deposits
- Orders and maintains adequate inventory for party supplies
- Partners with Sales and Marketing leaders to develop a marketing plan to drive more party sales
- Manages call back logs, reaching out to previous years' bookings for rebooking
- Maintains open communication with management of scheduled events
- Initiates post-party follow-ups and referral process to ensure product and services exceeded expectations
- Assists and supports party reservationists on all birthday related questions and concerns
- Creates a fun and enthusiastic environment for all guests and team members
Requirements
Physical Requirements :
Special Requirements :
Standard Company Expectations :
Please note that the company validates every applicant's right to work in the United States through the E-verify system. Also, in order to maintain the safety of our guests and team members, the company will process a background check upon hire. The results of E-verify and the background check could dictate your employment with the company. We appreciate your compliance and understanding regarding these matters.