What are the responsibilities and job description for the Operations Manager position at EOS Energy Storage?
At Eos, we believe in great chemistry. The combination of core elements into an amazing product and the mixture of skills into a unified team. We seek the best talent to just us in our mission to bring affordable, sustainable, clean energy to all. Come change the world with us.
The Operations Manager leads, inspire, and motivates supervisors and employees to ensure operational excellence, high employee engagement, and a safe working environment is achieved.
Responsibilities
1. Leads site operations through a team of supervisors to ensure the delivery of the overall operational metrics & sales targets.
2. Understands the rigorous and hazardous electrical and testing requirements for 50kW Battery systems; ensure the safety of the process for journeymen electricians; verify the safety requirements for the final product are met for in field service people.
3. Proactively maintains regular engagement with key client contacts in line with client expectations.
4. Ensures delivery of Client KPIs/Sales targets including day to day service levels, customer experience, quality measures and compliance measures
5. Develops operational talent pool by optimizing the skills of the existing team and identifying new talent
6. Implement a well-defined communication and engagement model in place to ensure all teams understand the performance of the business and also that they understand the needs of their teams
7. Successfully deliver and manage peak periods in the manufacturing and service industry
8. Responsible and accountable for the operational performance of the client areas and for exceeding targets of all required metrics
9. Continuous identification and implementation of operational best practice through interaction with the wider team
10. Motivate and effectively manage the operations teams to ensure delivery of overall targets and business plan.
11. Select, effectively manage, and coach supervisors
12. Identify and highlight further opportunities for services and process improvements
Knowledge, Skills, and Abilities
- Ability to demonstrate achievement of results e.g., business improvements, cost savings, revenue generation.
- Excellent leadership, people management, communication and influencing skills.
- Experienced in managing manufacturing operations.
- Ability to demonstrate been able to translate business strategy into day-to-day delivery.
- Strong commercial understanding and previous accountability for profit targets.
- Setting and reviewing Quality performance standards.
- Setting and reviewing of organizational / productivity objectives in line with the commercial contract.
- Responsible for Business Continuity.
- Experience in Lean and Six Sigma methodologies.
Education and Experience
- Bachelor’s Degree in Business, Engineering, related field of study or equivalent experience required
- Master's Degree preferred
- Minimum of 5 years in manufacturing management roles required.
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