Regional Property Manager (Retail)

About Us

ShopCore Properties (“ShopCore”) and EQ Office (“EQ”), both Blackstone portfolio companies, merged into one entity (“the Company”) in September 2024 to drive scale and form a diversified, best-in-class commercial real estate platform. This vertically integrated platform supports a diverse team of 260 office and retail professionals with expertise across acquisitions, asset management, leasing, development, and property management. EQ operates approximately 15 million square feet of commercial office space, while ShopCore operates 9 million square feet of open-air retail centers. Both portfolios stretch across major U.S. markets including Atlanta, Boston, Chicago, Los Angeles, New York, San Francisco, and Seattle.

The combined Company fosters a collaborative culture built on the principle of OneTeam. This means individuals work together across teams, functions and time zones to achieve shared goals. OneTeam is the desire to be part of something bigger than yourself – and striving to find a greater purpose. The Company creates a more innovative and fulfilling environment by sharing best practices, with a focus on having a positive impact on employees, customers and communities. OneTeam principles include:

• Kindness, Respect and Trust
• Merit
• Accountability
• Integrity
• Essential Transparency
• Never be Complacent
• Work Hard and Have Fun

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Role Summary

This position will be responsible for all aspects of managing a portfolio of retail properties in the Southeast portfolio (primarily Florida and Georgia). This role reports to Sr Director of Property Management and can be flexible on location within Florida, when not traveling to site visits.

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Essential Job Functions

• Solicit bid proposals and execution of contracts for landscaping, cleaning, security, and preventative maintenance for assigned properties
• Foster and maintain positive tenant relations through site visits, tenant meetings, correspondence, newsletters and by being accessible and providing timely and effective service and response
• Monitor tenant compliance with lease agreements and resolves problems and concerns
• Conduct regular site visits to assess condition of properties and to ensure that maintenance is being performed according to set standards.
• Identify and address issues and problems related to life safety, liability, and potential negligence situations that could impact Owner, its contractors, tenants and/or customers
• Manage the accounts receivable process and ensure timely, appropriate resolution of tenant-related outstanding receivables involving dispute reviews and defaults
• Oversee the preparation of various financial reports including but not limited to accounts payable, monthly budget variance analysis, rent roll review and preparation of annual operating and capital budgets
• Work with Accounting, Revenue Control, Accounts Receivable, Leasing, Tax Departments and various other departments in effectively resolving tenant issues and disputes regarding rent, adjustments, etc.
• Liaise with the Construction Department on all landlord construction projects, monitor progress and follow up on successful completion
• Handle complaints and concerns in a prompt, appropriate manner
• Support various departments such as Development, Transactions, FP&A, Asset Management, Sustainability, IT, and others in order to achieve broader initiatives and goals.
• Assumes additional responsibilities and performs special projects as needed or directed

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Qualifications and Technical Competencies

• Minimum 5 years previous relevant experience
• 1-3 years of people management experience
• Proven experience in property management/administration within a retail environment
• Strong financial management skills
• Strong focus on delivering results and providing exceptional tenant service
• Excellent verbal and written communication
• Self-motivated, self-directed and capable of working independently
• Proven people management abilities
• Proficient in Word, Excel and Outlook
• High degree of integrity
• Access to reliable transportation, valid drivers license and ability to travel to sites within Florida approximately 3 days per week.

Preferred Qualifications:

• CSM, CPM, or RPA certifications are preferred
• Experience with MRI is an asset

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Benefits

Benefits: The Company provides a variety of benefits to employees, including health insurance coverage, retirement savings plan, paid holidays and paid time off (PTO).

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Closing

EEO Statement

Our company is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our employment decisions are based on individual qualifications, job requirements and business needs without regard to race, color, marital status, sex, sexual orientation, gender identity and/or expression, age, religion, disability, citizenship status, national origin, pregnancy, veteran status and or any other legally protected characteristics. We are committed to providing reasonable accommodations, if you need an accommodation to complete the application process, please email recruiting@eqoffice.com