What are the responsibilities and job description for the On Demand Courier Dispatcher- Full Time position at ERC Delivery Service?
Benefits : 401(k) Dental insurance Health insurance Paid time off
Dispatcher needed for a very busy Courier and Trucking Company. Must be available to work weekday evenings 2pm-10pm and Saturdays on a rotating basis.
Responsibilities
- Address problems and requests by providing solutions
- Receive and dispatch orders for deliveries
- Use radio, phone or computer to dispatch drivers to appropriate locations and communicate with our clients
- Monitor the route and status of drivers
- Provide drivers with information about orders, traffic, obstacles and requirements
- Enter orders and notes in the system
- Provide excellent customer service at all times
- Assist with quoting jobs
- Knowledge and experience with shipping and receiving processes and procedures.
- Proficient in the Geography of the Greater Chicagoland Area
- Minimum 2 years of proven experience as dispatcher or relevant position
- Experience in data entry
- Proficient in English (oral and written) and the geographical area
- Outstanding organizational and multitasking abilities
- Active listener with excellent communication skills
- Sound judgment and critical thinking
- High school diploma
Qualifications
Salary : $35,000 - $40,000
