What are the responsibilities and job description for the Mobile Hose Testing Supervisor position at Eriks?
LGG INDUSTRIAL
LGG INDUSTRIAL is a solutions-driven national distributor of hoses, gaskets, and conveyor products. Our skilled colleagues serve customers in various industrial segments to improve their operations and reduce their total cost of ownership. With locations across the United States and Canada, we aim to deliver consistent service and support across North America.
We desire to create an employee-centric place to work, a place where you can develop your skills and grow as a professional. We provide training and advancement opportunities to build a career and life-work integration to keep you at your best.
Our philosophy is that the success of our business is directly dependent upon the health and safety of our associates. We focus on maintaining a safe work environment and strive to achieve zero injuries through our safety-first culture.
About This Opportunity
Role Profile
Position: Mobile Hose Testing Supervisor
Job Location: Baton Rouge/Remote LA
Job Type: Full-Time
Status: Non-Exempt
Summary of the Role
The Mobile Hose Testing Supervisor is a hands-on leader who can manage activities related to the functioning of the mobile hose testing team to meet or exceed customer expectations and to achieve team results and company goals while meeting operating revenue, growth, and service. In addition, the Mobile Hose Testing Supervisor establishes and maintains effective relationships with their staff, customer contacts, carriers and other vendors. Reports to the Manager – Hose Management Program.
Responsibilities
- Must maintain 100% commitment to safety policies and procedures
- Supervise staff, including training, setting expectations and daily objectives while holding team members accountable, including progressive discipline
- Plan, organize, direct, manage and evaluate all mobile hose testing activities
- Good understanding of overall Quality process and documentation
- Communicate general and quality-related concerns to management/End User
- Provide onsite customer service and directly interfaces with the customer to review the job prior to work starting to ensure everyone is on the same page and after the job is complete to ensure customer satisfaction
- Lead mobile hose testing team on jobs and works along with team to perform onsite customer hose testing
- Understands tools and machinery applicable to the job
- Cross trains in our other departments (instrumentation testing, valve automation, general warehousing)
- Makes recommendations to management with respect to product and process improvement
- Keep DOT requirements up to date for Company Vehicles
- Coordinate and ensure the safety credentials for the team are met for customer visits
Skills and Abilities
- Ability to work overtime hours and weekend work when required
- Ability to travel to out-of-town jobs/ overnight stays (60%)
- Possess excellent customer service skills and the ability to interact with customers, and team-members in a professional manner
- Must have excellent communication skills, both oral and written
- Basic mechanical skills including the use of hand tools.
- Basic computer skills including; internet and email.
- Must be able to apply OSHA standards applicable and MSHA standards as applicable
Minimum Qualifications
- 21 years of age or older
- 3 - 5 years of experience in industrial hose fabrication and testing or plant maintenance experience
- 1-2 years of supervisory experience in a field service role preferred
- Ability to pull, push, grasp, bend, lift and carry up to 50lbs independently on a repeated basis
- Reliable transportation is a must
- Ability to work overtime, as required
- Ability to work nights and weekends, as required
- Ability to interact professionally with all employees and customers
- Must be able to work independently
- Ability to consistently move throughout the facility during the full workday
- Ability to comprehend work instruction and safety procedures, written or verbally
- Ability to count and measure accurately
- Ability to properly and safely use mechanical equipment and handtools
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Mechanically inclined; demonstrates and applies knowledge to maintenance and repair of industrial hose
- A valid driver’s license, and a clean driving record are required; able to pass DOT and TWIC certification
- High school diploma or equivalent required
- Background checks and drug screening may be required (by Company, Customer or DOT requirements in working on-site and operating equipment as required or permitted by law)
Total Rewards
- Competitive compensation plan
- Health Benefits: medical, dental, vision, short term and long-term disability
- 401(k) Plan
- Paid time off, vacation, and holidays
Equal Opportunity Employer
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, genetics, gender identity, national origin, veteran or disability status.
Qualified Candidates Only. Although we appreciate your interest, only those selected for an interview will be contacted.
We will be accepting applications for this role through December 30, 2024.
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