What are the responsibilities and job description for the Inside Sales position at ERS?
We are searching for an ambitious individual to join our Seaside team as an Inside Sales member!
As an Inside Sales team member, you will be responsible for providing operational and sales support to the team. You will work primarily at the rental counter and will engage with customers on a regular basis. This position is considered the heartbeat of the store and aides in driving revenue by achieving customer satisfaction and ensuring compliance with company policies.
A typical day might include the following:
- Walk the yard daily to ensure knowledge of equipment availability, equipment repair status and yard condition
- Answer incoming calls and effectively engage customers both on the phone and in person
- Discuss customer needs and suggest suitable and safe equipment for the application
- Load/unload rental equipment as needed
- Successfully negotiate rental rates and pricing to achieve optimal market share and profitability
- Make realistic commitments, and communicate with customers and/or sales reps if deviations from the original commitment occur
- Work with customers in a professional manner
- Inventory counts and reconciliations completed timely
- Engage with the shop staff regarding repair needs and rent-ready priorities
- Maintain clean and orderly counter and showroom area
- Maintain a commitment to safety
- Perform any other duties as assigned
Top candidates will have:
- Excellent customer service skills.
- Effective communication is essential to success in this position.
- A clean driving record.
- General proficiency with computers.
- Ability to commit to a drug-free workplace.
- Proven skills in organizing, planning and relationship building: Highly organized, excellent logistics and planning, excellent follow through, and high attention to detail.
Additional qualifications:
- Must have a team-player attitude and the ability to work well with all levels of personnel
- Must be self-motivated and able to work with little or no supervision
- College education preferred
- Knowledge of construction equipment is preferred
Physical demands
- Ability to stand for extended periods of time and ability to perform tasks such as walking, bending, lifting, pushing, pulling, and reaching.
- Ability to occasionally lift up to 75 lbs. per day
- Must be willing to occasionally work in harsh temperatures and environments
This position is classified as nonexempt.
What's in it for you?
We offer a comprehensive benefits package which includes medical, dental & vision, 401(k), paid time off, paid holidays, training and development, and career growth opportunities.
Who we are
Excavator Rental Service is an affiliate of REIC, a fast growing, elite equipment rental company specializing in general rental, earth moving and specialty equipment rentals. We currently have over 30 locations in seven states and operate under several brand names including Midway Rental, Pro Rentals and Sales, Excavator Rental Service, Black Mountain Rental, and Aim High Equipment Rentals.
It is the policy of REIC to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law.
Salary : $21 - $23
