Default Analyst

Job Description

Job Summary:

The Default Analyst is responsible for the accurate reporting and data validation required for compliance with GSEs, VA, FHA, and mortgage insurance companies. This role focuses on analyzing, preparing, and submitting default-related reports, including data validation, correction, and quality assurance to ensure compliance with regulatory guidelines. Additionally, the Default Analyst may support property preservation and bankruptcy (BK) analysis functions, contributing to efficient workflows and process improvements. This position requires strong data analysis skills, familiarity with mortgage industry standards, and a detail-oriented approach to maintaining data integrity and regulatory compliance.

Core Competencies:

• Maintains highest level of professional behavior at all times even in stressful situations. Avoids behaviors, comments, and conversations that harm morale, productivity, customer satisfaction and teamwork.
• Meets confidentiality requirements related to company, customer and financial information.
• Communicates in writing, verbally and via email in a clear and positive way. Meets policy requirements governing communication content.
• Meets high-productivity requirements and constantly evaluates and prioritizes work throughout the day to meet frequent deadlines.
• Takes ownership of work and completes tasks projects accurately. Reviews and proofreads work thoroughly.
• Works well in a fast-paced team environment and communicates regularly with other team members to ensure deadlines are met.
• Remains up to date on best practices relevant to the position and uses work hours productively.

Essential Duties:

Default Reporting:

• Prepare and submit accurate, timely reports for Default Reporting to GSEs, VA, FHA, Mortgage Insurance companies, and other relevant entities.
• Ensure compliance with investor and regulatory guidelines, maintaining a high standard of accuracy across all reporting functions.
• Monitor daily, weekly, and monthly reporting requirements, adjusting processes as necessary to meet deadlines and data integrity standards.

Data Validation, Correction, and Entry:

• Perform data validation, cleansing, and, when required, manual data correction or data entry to ensure complete accuracy in all default reporting activities.
• Identify and rectify data discrepancies, coordinating with other departments to resolve inconsistencies.
• Conduct regular quality assurance checks to maintain reliable data and reporting standards.

Property Preservation and Bankruptcy (BK) Analysis Support:

• Assist with data analysis and reporting related to property preservation and bankruptcy cases, ensuring data is current and in compliance with regulatory requirements.
• Collaborate with relevant teams to support workflow processes related to property preservation and bankruptcy.

Data Querying and Analysis:

• Utilize data querying tools to extract, analyze, and interpret data relevant to default and loss mitigation reporting.
• Develop and maintain reports that provide insights into default trends, portfolio performance, and compliance status.

Process Improvement and Documentation:

• Identify areas for improvement in reporting processes, proposing and implementing changes to enhance efficiency and data accuracy.
• Develop and update “How To” guides, procedures, and job aids to support team knowledge and maintain consistency in reporting practices.

Cross-Departmental Collaboration:

• Work with other departments to facilitate timely responses to audit requests and ensure smooth data flows across systems.
• Provide support for system-related updates, participating in testing and validation processes as needed.

Compliance and Training:

• Complete all compliance training within required timelines, staying current with regulatory requirements for default reporting.
• Adhere to all company and regulatory guidelines, maintaining a high level of awareness and accountability for data quality.

Ad Hoc Reporting and Administrative Support:

• Prepare ad hoc reports and analyses as requested to support departmental and company-wide initiatives.
• Complete additional administrative tasks and other duties as assigned, including manual data entry or correction as necessary to ensure data integrity.

Education and Experience

Education:

• High school diploma or equivalent required.
• Bachelor’s degree in business, finance, data analytics, or a related field preferred.

Experience:

• Minimum of 2 years of experience in mortgage servicing, default reporting, or data analysis within the financial services industry.
• Familiarity with regulatory requirements and investor guidelines related to GSEs, VA, FHA, and mortgage insurance companies preferred.
• Experience with data querying, validation, and manual data correction or data entry in a high-compliance environment.

Skills:

• Strong analytical skills with the ability to interpret and validate data accurately, ensuring integrity and regulatory compliance.
• Proficiency in data querying tools, such as SQL, and experience with data analysis and visualization software.
• Detail-oriented with excellent organizational skills and the ability to prioritize tasks effectively in a deadline-driven environment.
• Excellent verbal and written communication skills, capable of translating complex information into clear, concise reports.
• Proficiency with Microsoft Office Suite, particularly Excel, and familiarity with mortgage servicing software is a plus.
• Ability to work collaboratively across departments, demonstrating initiative and flexibility in supporting team goals and process improvements.

Computer and Equipment Skills

• Intermediate in Microsoft Office programs (Word, Excel, PowerPoint)
• Word processing (speed and accuracy)
• MSP or FICS’ Mortgage Servicer a plus
• Email
• Internet software
• Use typical office equipment (computers, fax, phones, copiers, scanners, projectors, etc.)

Physical Requirement:

• Vision (with or without correction) sufficient to read a computer screen and to operate office equipment
• Clear speaking voice on the telephone, in person, and recorded
• Hearing within normal ranges in noise environments typical of office
• Able to sit for long periods of time at computer or other work-station and in meetings
• Able to use computers and operate equipment
• Able to lift 10 pounds occasionally unassisted

EEO Statement: As part of our dedication to the diversity of our workforce, Essex Mortgage is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, national origin or ancestry, sex, gender, gender identity, gender expression, sexual orientation, age, physical or mental disability, medical condition, marital/domestic partner status, military and veteran status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.

Qualifications