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WHO WE ARE
We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses.
The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs and the global demand of a growing eyewear industry.
With over 180,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality.
Committed to vision, we enable people to see more and be more thanks to our innovative designs and lens technologies, exceptional quality and cutting-edge processing methods.
Every day we impact the lives of millions by changing the way people see the world.
GENERAL FUNCTION
The Customer Experience Coordinator handles the customer interactions regarding a variety of requests in an efficient and effective manner.
Using knowledge of Luxottica products and services and excellent customer service skills, the Customer Experience Coordinator addresses issues, provides support, offers information, and places orders to keep customers satisfied and retain business.
MAJOR DUTIES AND RESPONSIBILITIES
BASIC QUALIFICATIONS
PREFERRED QUALIFICATIONS
WHO WE ARE
We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses.
The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs and the global demand of a growing eyewear industry.
With over 180,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality.
Committed to vision, we enable people to see more and be more thanks to our innovative designs and lens technologies, exceptional quality and cutting-edge processing methods.
Every day we impact the lives of millions by changing the way people see the world
Last updated : 2024-07-17
Full Time
Wholesale
$44k-56k (estimate)
07/18/2024
08/17/2024
www.essilorluxottica.com
Charenton-le-Pont
>50,000
Michael Mathewson
$10B - $50B
Wholesale
Headquartered in Paris, France, EssilorLuxottica is an ophthalmic company that specializes in the design, manufacture, and market of eyewear products.
The job skills required for Customer service coordinator include Customer Service, Call Center, Products and Services, Written Communication, Flexibility, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service coordinator positions, which can be used as a reference in future career path planning. As a Customer service coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service coordinator. You can explore the career advancement for a Customer service coordinator below and select your interested title to get hiring information.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Coordinator job description and responsibilities
Effectively able to develop work schedules for customer service staff members and overseeing their activities to ensure that service standards are met properly.
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The Customer Service Coordinator position ensures that the person on the other end gets connected to the right place.
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The Customer Service Coordinators provide exceptional, professional and responsive customer service through communication with customers, dealers and sales representatives via email and telephone.
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Deliver excellent customer service and lead by example.
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Maintains excellent external customer service through professional communication, timely response to customer needs, and overall customer-centric approach.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Coordinator jobs
A passionate customer service advocate with strong critical thinking skills.
01/23/2022: Rochester, MN
CS coordinator may also provide the clients with product and service knowledge.
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The Customer Service Coordinator must be able to perform all the essential functions of the position satisfactorily.
03/15/2022: Akron, OH
The Service Coordinator must be detail oriented with an eye toward efficiency and accuracy.
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As a skill set, customer service entails several qualities like active listening, empathy, problem-solving and communication.
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Step 3: View the best colleges and universities for Customer Service Coordinator.