What are the responsibilities and job description for the Office Administrator position at Ethical Energy Solar?
At Ethical Energy Solar, we believe to power the world is by empowering people. We do this by providing clean, affordable power to American families, creating life-changing career opportunities for our teams, and helping build a more sustainable and resilient American economy.
Our Core Values
INNOVATION
We are leaders. We engage in a process of continuous and never ending improvement : evaluating new products, new services, and new processes. Each and every day we look for opportunities to reinvent ourselves and our business so we can better serve our customers and our communities.
PEOPLE BEFORE PROFIT
Principles, so often spoken of but so rarely acted upon, are the cornerstone of who we are. We left our previous careers in solar, energy supply and product management to create an environment in which we never have to put profits before people or principles. We believe this uncompromising dedication to, doing the right thing for the right reasons, is the secret to our success.
PERSONAL & PROFESSIONAL GROWTH
At Ethical Energy, we've created an environment where our team members thrive. We provide encouragement, education, mentorship, and support so that each of our team members find success and feel fulfilled personally and professionally. Our team members are given opportunities to grow and learn from the best. Our chief goal is to create a life changing culture both personally and professionally.
POSITION SUMMARY : The Office Administrator is responsible for keeping project workflow on track to meet deadlines. The Office Administrator is a critical team player who will provide administrative and operational support duties for the Ethical Energy office.
ESSENTIAL JOB FUNCTIONS, DUTIES, AND RESPONSIBILITIES :
- Reviews documents provided by the Sales team and ensure all required documentation has been obtained and properly filed
- Inputs all necessary additional information into newly created projects
- Manually creates customer & project data when required
- Answers all incoming phone calls and directs appropriately; creating appropriate service tickets when needed
- Manages and triages incoming Customer Service emails
- Manages the flow of work from project intake, order entry, and post-sales support
- Oversee the general administrative functions of the office to ensure it runs smoothly including ordering office supplies, organizing company events, primary contact for office related vendors, etc.
NECESSESARY SKILLS, BACKGROUND & COMPETENCIES
REQUIREDEDUCATION / CERTIFICATION
PI258931142
