Lead Housekeeper/Floor Tech

Description

SUMMARY:

Responsible for cleaning all areas of the facility. Including patient rooms, offices, rest rooms, corridors, floors and other areas as assigned. Must collaborate with others, organize well, accomplish tasks, solve problems communicate effectively.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

May include, but is not limited to the following:

Job Specific

• Cleans rooms and hallways
• Washes bathrooms and empty wastepaper baskets.
• Transports trash to waste disposal areas.
• Changes linen and ensure that all soiled or dirty linen in transported to the laundry.
• Replenishes supplies in washrooms and rooms.
• Mixes detergents and disinfectants and disinfect all floors and counters according to manufacturer's instructions
• Sweeps, scrub and polish floors.  
• Dusts and polish hospital furniture and equipment.
• Ensures that all housekeeping carts are replenished and maintained properly.
• Washes windows and walls.
• Performs minor repair services.
• Delivers hospital rollaway beds.
• Turns mattresses and prepare rooms for new patients.
• Disinfects rooms according to the hospital’s sanitization policy.
• Ensures that all hospital waste is disposed of in a proper way.

Education

High School Diploma, required. The ability to read, write, and converse in English is required.

License/Certification

N/A

Experience

2 years previous housekeeping experience in a healthcare setting preferred. 

OTHER REQUIREMENTS:

Participates in or conducts company-wide sponsored training to safeguard against improper use and disclosure of patient’s protected health information.  Monitors and ensures compliance with company policies, procedures, state and federal regulations and Accreditation Standards.

Company Specific

• Adheres to dress code, appearance is neat and clean and wears appropriate identification while on duty.
• Adheres to all smoking or tobacco regulations established by corporate building owners, state, or federal laws.
• Completes annual health, safety, and education requirements.  Maintains professional growth and development.
• Maintains confidentiality of all patient and/or employee information to assure patient and/or employee rights are protected.
• Demonstrates knowledge of the principles of growth and development and the skills necessary to provide age appropriate care to the patient population served.
• Reports to work on time as scheduled; adheres to policies regarding notification of absence.
• Attends all mandatory in-services and staff meetings.
• Represents the organization in a positive and professional manner.
• Complies with all organizational policies regarding ethical business practices.
• Communicates the mission, ethics, and goals of the hospital, as well as the focus statement of the department.
• Consistently demonstrates superior customer service skills to patients, physicians, visitors, employees, and any other individuals with whom they may come in contact.
• Consistently follows departmental and hospital Health, Safety, Security, Hazardous Materials policies and procedures.

• HIPAA: Conduct job responsibilities in accordance with HIPAA privacy laws, follow hospital policy in provision of patient confidentiality. Able to identify patient confidentiality issues and reports to proper hospital personnel immediately.

• Compliance: Conducts job responsibilities in accordance with standards set forth in Code of Conduct, policy and procedures, applicable federal and state laws, and applicable standards.

Core Values:

Professionalism –To always maintain the highest standard and regard for others.  Keep skills, competencies and required licensures/certifications current; displays mastery over attitude and behavior and pride in appearance. Consistently performs duties to the best of abilities.

Exceptional Care—Go above and beyond expectations by providing exceptional care to WOW our customers—patients, family, physicians, and each other.

Respect – Treating others as they would like to be treated; valuing others. Acknowledges the worth of others through professional greetings, proper telephone etiquette, patience, and common courtesy.

Fun - Having fun and celebrating small successes in our journey to achieve big.  Always demonstrates a positive attitude toward work and devotion to our passion and task at hand.

Teamwork –To function as a unit, with common goals, recognizing we can achieve far more as a team than as individuals.  Cooperates with co-workers while performing duties leading to everyone being able to achieve success and giving recognition where it is due.

Integrity – To always be honest and trustworthy in all our relationships.  Demonstrates adherence to a strict moral or ethical code in performance of duties by always seeking to do the right thing.

Accountability -- Responsibility of our actions that influence the lives of our customers and fellow workers.  Takes ownership of all aspects of duties shown through reliable, timely performance and responsibility.

Responsibility – Maintains accountability by doing what is expected or beyond; assuring the appropriate tasks and project items are completed. Takes ownership of all aspects of duties shown through reliable, timely performance and accountability.

Knowledge/Skills/Abilities:

• Ability to represent the company in a confident, persuasive and positive manner.
• Good interpersonal, verbal and written communication skills.
• Ability to work under stress and respond quickly in emergency situations.

Qualifications