What are the responsibilities and job description for the Front Office Staff - Psychiatric Office position at Everhealth?
About Us:
Our practice has proudly served the community for over 20 years, offering compassionate and comprehensive mental health care. We are seeking a personable, dependable, and professional individual to join our front office team. This role is central to creating a warm and welcoming environment for our patients and ensuring smooth daily operations.
Key Responsibilities:
If you are passionate about providing excellent service and enjoy interacting with people in a meaningful way, we encourage you to apply. Please submit your resume along with a brief cover letter explaining why you are an excellent fit for this role.
Benefits
Hours and Pay:
We are an Equal Opportunity Employer!
Our practice has proudly served the community for over 20 years, offering compassionate and comprehensive mental health care. We are seeking a personable, dependable, and professional individual to join our front office team. This role is central to creating a warm and welcoming environment for our patients and ensuring smooth daily operations.
Key Responsibilities:
- Patient Interaction:
- Greet patients warmly and professionally during check-in, verify appointments, collect payments, and provide necessary paperwork
- Assist patients during check-out by scheduling follow-ups and answering questions
- Answer incoming calls with courtesy, schedule appointments, and make reminder calls
- Administrative Duties:
- Manage electronic scheduling and maintain accurate patient records
- Perform insurance verification
- Handle data entry, document scanning, faxing, filing, and shredding
- Clinical Support:
- Assist with taking vital signs and preparing patients for their visit
- Office Maintenance:
- Participate in rotational cleaning assignments to maintain a tidy and professional environment
- Other Duties:
- Support the team and manager with additional tasks as needed
- Education: High school diploma or higher
- Experience: Previous medical office experience is a plus but not required; we will train the right candidate
- Skills:
- Exceptional customer service and interpersonal skills
- Computer literacy (scheduling software, internet/email, basic word processing, and spreadsheets)
- Ability to multitask and remain organized in a fast-paced environment
- Strong time management and attention to detail
- Willingness to learn and adapt to office protocols
- Traits:
- Friendly, approachable, and patient-focused
- Reliable, punctual, and honest
- Team player with a flexible and positive attitude
- A supportive and collaborative work environment
- The opportunity to make a difference in patients' lives by contributing to their care experience
- Professional growth and skill development
If you are passionate about providing excellent service and enjoy interacting with people in a meaningful way, we encourage you to apply. Please submit your resume along with a brief cover letter explaining why you are an excellent fit for this role.
Benefits
Hours and Pay:
- Hours: 36 to 40 hours per week Monday-Friday
- Pay $11/hour starting with room to grow
- Health benefits including dental and vision
- 401K plan matched by the company
- Paid vacation days
We are an Equal Opportunity Employer!
Salary : $11
