You haven't searched anything yet.
As a Technical Support Analyst you will be a trusted advisor to healthcare
organizations and their patients, helping them overcome technology obstacles with their telemedicine
offering.
You will be responsible for reviewing, analyzing, and monitoring video
connectivity and performance, preventing network and technical issues, and
intervening in real-time to resolve technical breakdowns.
In addition, you'll need to collaborate with multiple departments to ensure product
reliability and stability and innovate business practices that strengthen our quality
assurance and issue resolution processes. You will also track and report metrics,
adjusting strategy and tactics based on your analysis of outcomes.
As a Technical Support Analyst you will ensure that our customers successfully connect to their patients through the eVisit platform.
Requirements
Benefits
Full Time
$64k-80k (estimate)
07/02/2024
07/16/2024
evisit.com
RIGA
50 - 100
2013
JANIS SNEPSTE
<$5M
Business Services
The following is the career advancement route for Tier 1 Technical Support positions, which can be used as a reference in future career path planning. As a Tier 1 Technical Support, it can be promoted into senior positions as a Technical Support Analyst II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Tier 1 Technical Support. You can explore the career advancement for a Tier 1 Technical Support below and select your interested title to get hiring information.