What are the responsibilities and job description for the Level 2 Technician position at eXcell?
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Our client has a brand-new opportunity for a qualified Level 2 Technician to join their team onsite in Manchester, NH. This role requires regular travel to other client locations in Lincoln, Londonderry, and Littleton, NH. All mileage and travel expenses will be reimbursed.
Skills and Qualifications:
Our client has a brand-new opportunity for a qualified Level 2 Technician to join their team onsite in Manchester, NH. This role requires regular travel to other client locations in Lincoln, Londonderry, and Littleton, NH. All mileage and travel expenses will be reimbursed.
Skills and Qualifications:
- Minimum 3 to 5 years of experience in deskside PC support, customer service, and troubleshooting hardware, software, and network issues
- Ability to provide independent support with minimal oversight
- Previous experience assisting with IT implementations is preferred
- Hands-on experience with the following:
- Windows operating systems
- Some experience supporting Mac devices
- Imaging desktops and laptops
- Active Directory knowledge
- Managing workload through ITSM ticketing systems
- Proficiency with MS Office 365 suite, including MS Teams
Full COVID-19 vaccination may be required.
We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts.
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell™ Supports Equal Employment Opportunity** eXcell™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.
