Director of Sales (Healthcare)

Compensation Range

The compensation range for this position is $120-140k per year commensurate with experience plus bonus.

About Us

At Excelsia Injury Care, we provide management services to a host of healthcare companies throughout Maryland, Delaware, Virginia, Pennsylvania and Missouri which furnishes high-quality integrated healthcare to people suffering from neuro-musculoskeletal injuries.  The healthcare companies we manage, and service offer an extensive slate of office-based diagnostic, surgical and rehabilitation services, provided by compassionate and skilled professionals who medically manage each patient from evaluation through treatment to ensure patients have the best achievable outcomes. Our healthcare companies are leaders in care delivery for personal injury and worker’s compensation patients and have a proven track record of returning patients to their highest level of activity as quickly as possible. We are devoted to furnishing highly competent and timely services in compliance with all applicable legal, regulatory and ethical standards; a commitment to doing things right. We strive to be a good corporate citizen and integrate ESG (environmental, social and governance) considerations within our Enterprise business practices. Our mission is to benefit the healthcare companies we serve, as well as all our collective employees, and communities. 

Why work for Excelsia Injury Care? We offer a competitive salary, a great and stable work environment as well as amazing benefit package! Offered Benefits include: 

• Medical, Dental and Vision plans through CareFirst with PPO And HSA options available the first of the month after your hire date. 
• Rich leave benefits including PTO that is accrued starting on your first day of work, 8 company-recognized paid holidays plus a floating holiday, and 5 days of sick leave each calendar year.
• Employee Assistance Program, Earned Wage Access, and Employee Assistance Fund.
• Discounts on shopping and travel perks through WorkingAdvantage. 
• 401(k) retirement plan with employer match.
• Paid training opportunities and Education Assistance Program. 
• Employee Referral Bonus Program

Job Duties

Supervisory Responsibilities (25%)

• Recruits, interviews, hires, and trains new staff in the department.
• Oversees the daily workflow of the department
• Responsible for approval of expense reports
• Facilitates weekly Sales meeting
• Responsible to ensure that the Sales Team compliantly meets or exceeds performance targets
• Leads the development and implementation of Salesforce CRM metrics, dashboards, and performance targets. Ensures that Salesforce is appropriately utilized by the Sales Team
• Provides constructive and timely performance evaluations
• Handles discipline and termination of employees in accordance with company policy
• Uphold the company’s mission to provide exceptional patient care and leads in a way that aligns with the company’s ESG goals
• Other duties as assigned

Sales/Sales Responsibilities (75%)

• Represent and market the Company’s services to the business and insurance community
• Maintain existing business relationships to promote the consultative, efficient delivery of health services to patients and clients
• Assist the “Sales Team” in development of sales and customer service plans and ensure their successful completion
• Create and execute a strategic sales plan with the involvement of the Sales Team that meets or exceeds the business development goals of the Company including, but not limited to, the required business visits per day, follow-up plans, and closing ratios
• Create and execute a customer service plan that clearly identifies customer requirements, effectively communicates with other Company personnel, documents, and resolves customer complaints, maintains existing customer relationships, and increases the type of services by existing customers
• Maintains and communicates accurate, complete, and current sales call records, sales summaries, and other required documentation to appropriate parties.
• Acquire and maintain a complete understanding of the personal injury field and workers compensation regulatory issues that drive the industry
• Ability to utilize such understanding in the assessment of employer’s occupational healthcare needs
• Maintain a current profile of the local market including, but not limited to, marketplace demographics, potential customers, and healthcare providers competitive with the Company
• Represent the Company in local community and business trade groups, associations, and other forums
• Attend sales meetings and functions outside of regular business hours

• Other duties as assigned

Motor Vehicle Report Monitoring

In the event Employee does not maintain the insurance coverage required under this Policy & Procedure, and/or does not maintain a valid license to operate a motor vehicle, that Employee shall not be eligible for mileage reimbursement and is barred from operating any motor vehicle in furtherance of Company business.  Operating a motor vehicle in furtherance of Company business without a valid state-issued driver’s license to do so and/or maintain insurance of the type and amounts set forth herein shall subject the Employee to immediate disciplinary action up to and including termination.  

Minimum Requirements

• Bachelor’s degree preferred
• Strong verbal and written communication
• High level of people skills
• Knowledge of computers and applications

Additional Skills/Competencies

• Prior sales/Sales experience preferred
• Excellent verbal and written communication skills
• Effective at developing and executing on Sales strategies
• Problem solving and organizational skills
• Typing at 50 WPM
• Working knowledge of word processing programs and spreadsheets
• Ability/experience training other members of the Sales Team

Physical/Mental Requirements

Sitting, standing, walking, reaching above shoulder length, working with body bent over at waist, working in kneeling position, climbing stairs, climbing ladders, working with arms extended at shoulder length, lifting max. of 20 lbs.

Diversity Statement

Excelsia Injury Care is an equal opportunity employer. We commit to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin, or ancestry, physical or mental disability, genetic predisposition, marital, civil union or partnership status, sexual orientation, gender identity, or any other consideration protected by federal, state, or local laws.

Salary : $120,000 - $140,000