What are the responsibilities and job description for the NCDHHS NC FAST Salesforce Application Developer position at Expert Technology Services?
NC FAST requires the services of a Salesforce Application Developer to support maintenance and enhancement of a Salesforce Provider Portal within the NC FAST application.
The North Carolina Department of Health and Human Services requires the services of a technical specialist to enhance and maintain Salesforce Provider Portal for the Emergency Child Care Subsidy Program module within the North Carolina Families Accessing Services through Technology(NC FAST) application. This portal will be used by providers who are accepting and providing childcare services for children of essential workers. The Senior Salesforce Application Developer is responsible for the overall development and product management of the Salesforce Provider Portal. Responsibilities include compiling requirements for the Salesforce application to enable varied business functions, managing risks and issues associated with design choices, supporting definition of user roles and profiles, security settings, access settings (User Profiles, Role Hierarchy, Sharing Rules and Security), and identifying opportunities for application optimization, integration, redesign, or development. This role must exhibit the ability to design applications to support business processes and reporting requirements and be familiar with the Salesforce development environments and the options available to deploy applications and manage changes on the Lightning Platform. This role is also responsible for identifying production risks and areas for improvement, update and develop custom validations and/or code as needed based on business requirements, and support configuration updates to the Salesforce environment. The division is planning additional pandemic efforts for Emergency Child Care portal such as continuation of staff bonuses to teaching and non-teaching staff who are serving in child care facilities during these pandemic times. Also the division is planning a new initiative to pay staff salaries if they are sick or absent due to COVID and support substitute staff salaries. Division may also continue with school age family support process. In addition to the continuation of operations with Emergency Child Care portal, this position will explore options to increase usability of existing Subsidized Child care provider portal and support similar needs within the Child Welfare area in NC FAST to develop applications for new or extended functionality.
Required/Desired Skills
SkillRequired /DesiredAmountof ExperienceSalesforce Certified Platform App Builder Certification Required0Salesforce Platform Developer 1 CertificationRequired0Experience using Salesforce Platform Community, Service Cloud, and Gov CloudRequired4YearsExperience with Salesforce Object Query Language (SOQL) and and Salesforce Object Search Language (SOSL)Required4YearsExperience using Shield and Lightning Required7YearsExperience with object-oriented languages such as Apex, Java, JavaScript, C#, and Ruby.Required7YearsExperience with Model View Controller (MVC) architecture and component-based architectureRequired7YearsExperience with requirements analysis and business process design.Required7YearsExperience with Salesforce FlowsRequired7YearsExperience with developing Lightning components (Both Aura and LWC)Required3YearsExperience with Copado Release ManagementRequired3YearsSalesforce Certified Administrator certification.Required0Salesforce Certified Service Cloud Consultant Certification.Required0Experience in using OwnbackupHighly desired0
Questions
No.QuestionQuestion1Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement?Question2Please list candidate's email address HERE that will be used when submitting E-RTR.Question3Vendor must disclose to the agency if the candidate will be subcontracted at the time of submission. Do you accept this requirement?Question4All work must be perfomed on State premises at the client's discretion. Do you accept this requirement?Question5LOOKING FOR IMMEDIATE HIRE: Please indicate how soon this candidate is available to start work. Vendors are encouraged to submit candidates that are available for the duration of the assignment.Question6Vendor must notify the agency if any portion of the requirements listed in this task order are to be outsourced to other countries. Do you accept this requirement?Question7Candidates submitted above the rate of $100 may not be considered. Do you accept this requirement?Question8Payment for all approved hours will be paid at the straight hourly rate regardless of the total hours worked by the engaged resource. It is the responsibility of the supplier to adhere to any applicable compensation laws including payment for overtime hours. Do you accept this requirement?Question9Please confirm you have thoroughly validated, and attest to the accuracy of, the credentials listed throughout this candidate s VectorVMS profile and resume pursuant to Section 5.2.5 of ITS-009440. Do you confirm?
The North Carolina Department of Health and Human Services requires the services of a technical specialist to enhance and maintain Salesforce Provider Portal for the Emergency Child Care Subsidy Program module within the North Carolina Families Accessing Services through Technology(NC FAST) application. This portal will be used by providers who are accepting and providing childcare services for children of essential workers. The Senior Salesforce Application Developer is responsible for the overall development and product management of the Salesforce Provider Portal. Responsibilities include compiling requirements for the Salesforce application to enable varied business functions, managing risks and issues associated with design choices, supporting definition of user roles and profiles, security settings, access settings (User Profiles, Role Hierarchy, Sharing Rules and Security), and identifying opportunities for application optimization, integration, redesign, or development. This role must exhibit the ability to design applications to support business processes and reporting requirements and be familiar with the Salesforce development environments and the options available to deploy applications and manage changes on the Lightning Platform. This role is also responsible for identifying production risks and areas for improvement, update and develop custom validations and/or code as needed based on business requirements, and support configuration updates to the Salesforce environment. The division is planning additional pandemic efforts for Emergency Child Care portal such as continuation of staff bonuses to teaching and non-teaching staff who are serving in child care facilities during these pandemic times. Also the division is planning a new initiative to pay staff salaries if they are sick or absent due to COVID and support substitute staff salaries. Division may also continue with school age family support process. In addition to the continuation of operations with Emergency Child Care portal, this position will explore options to increase usability of existing Subsidized Child care provider portal and support similar needs within the Child Welfare area in NC FAST to develop applications for new or extended functionality.
Required/Desired Skills
SkillRequired /DesiredAmountof ExperienceSalesforce Certified Platform App Builder Certification Required0Salesforce Platform Developer 1 CertificationRequired0Experience using Salesforce Platform Community, Service Cloud, and Gov CloudRequired4YearsExperience with Salesforce Object Query Language (SOQL) and and Salesforce Object Search Language (SOSL)Required4YearsExperience using Shield and Lightning Required7YearsExperience with object-oriented languages such as Apex, Java, JavaScript, C#, and Ruby.Required7YearsExperience with Model View Controller (MVC) architecture and component-based architectureRequired7YearsExperience with requirements analysis and business process design.Required7YearsExperience with Salesforce FlowsRequired7YearsExperience with developing Lightning components (Both Aura and LWC)Required3YearsExperience with Copado Release ManagementRequired3YearsSalesforce Certified Administrator certification.Required0Salesforce Certified Service Cloud Consultant Certification.Required0Experience in using OwnbackupHighly desired0
Questions
No.QuestionQuestion1Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement?Question2Please list candidate's email address HERE that will be used when submitting E-RTR.Question3Vendor must disclose to the agency if the candidate will be subcontracted at the time of submission. Do you accept this requirement?Question4All work must be perfomed on State premises at the client's discretion. Do you accept this requirement?Question5LOOKING FOR IMMEDIATE HIRE: Please indicate how soon this candidate is available to start work. Vendors are encouraged to submit candidates that are available for the duration of the assignment.Question6Vendor must notify the agency if any portion of the requirements listed in this task order are to be outsourced to other countries. Do you accept this requirement?Question7Candidates submitted above the rate of $100 may not be considered. Do you accept this requirement?Question8Payment for all approved hours will be paid at the straight hourly rate regardless of the total hours worked by the engaged resource. It is the responsibility of the supplier to adhere to any applicable compensation laws including payment for overtime hours. Do you accept this requirement?Question9Please confirm you have thoroughly validated, and attest to the accuracy of, the credentials listed throughout this candidate s VectorVMS profile and resume pursuant to Section 5.2.5 of ITS-009440. Do you confirm?
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