89 Engagement Leader - Full Time Jobs in United States

Express
Roseville, MN | Full Time
$88k-124k (estimate)
4 Months Ago
Express Inc
Paramus, NJ | Full Time
$104k-136k (estimate)
7 Days Ago
Express Inc
Raleigh, NC | Full Time
$80k-113k (estimate)
3 Months Ago
Express Inc
Newark, DE | Full Time
$88k-124k (estimate)
5 Months Ago
Saddlebrook Oxford Memory Care
Frisco, TX | Full Time
$25k-33k (estimate)
2 Weeks Ago
Express Inc
West Des Moines, IA | Full Time
$61k-84k (estimate)
1 Day Ago
American Eagle Outfitters- Woodbury Common
Central Valley, NY | Full Time
$79k-111k (estimate)
1 Day Ago
Van Duyn Center For Rehab & Nursing
Syracuse, NY | Full Time
$51k-73k (estimate)
2 Days Ago
L01 Lane Bryant Brands Opco Llc
River City Mktpl, FL | Full Time
$77k-108k (estimate)
5 Days Ago
Express Inc
Orlando, FL | Full Time
$86k-110k (estimate)
5 Days Ago
L01 Lane Bryant Brands Opco Llc
Belden Vlg Mall, OH | Full Time
$76k-107k (estimate)
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Guthrie's Ace Hardware
Goodlettsville, TN | Full Time
$29k-41k (estimate)
6 Days Ago
Express Inc
Blackwood, NJ | Full Time
$73k-101k (estimate)
7 Days Ago
J.Jill
Clark, MO | Full Time
$59k-86k (estimate)
1 Week Ago
J.Jill
Franklin, MO | Full Time
$59k-86k (estimate)
1 Week Ago
J.Jill
Columbia, MO | Full Time
$59k-86k (estimate)
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Guthrie's Ace Hardware
Chapel Hill, TN | Full Time
$29k-41k (estimate)
1 Week Ago
Express Inc
Palm Beach Gardens, FL | Full Time
$88k-113k (estimate)
2 Weeks Ago
Express Inc
West Palm Beach, FL | Full Time
$88k-113k (estimate)
2 Weeks Ago
L01 Lane Bryant Brands Opco Llc
University Town Ctr, WV | Full Time
$83k-110k (estimate)
2 Weeks Ago
Miniso Usa
Canoga Park, CA | Full Time
$30k-42k (estimate)
2 Weeks Ago
Aerie By American Eagle Outfitters
Ellenton, FL | Full Time
$68k-92k (estimate)
3 Weeks Ago
Five Guys
Hesperia, CA | Full Time
$49k-69k (estimate)
4 Weeks Ago

Engagement Leader - Full Time

Express Roseville, MN
$88k-124k (estimate)
Full Time | Consumer Services 4 Months Ago

Overview

THE EXPRESSWAY FORWARD

In January of 2020, the Company launched the EXPRESSway Forward strategy based on four foundational pillars - Product, Brand, Customer, Execution. Since that time, the Company has advanced initiatives in each of these areas and across all departments. The corporate strategy is fueled and supported by a culture that is defined by three values - Express Yourself, Express Together, Express Success.

Responsibilities

EXPRESS ENGAGEMENT LEADER

Position Overview

Engagement Leader creates memorable experiences for customers by embodying a hospitality mindset and driving the consistent delivery of positive customer experiences, promoting squad interconnectivity, assisting in teaching squad members, and modeling strong stylist skills. The Engagement Leader delivers the highest level of a personalized styling that helps to fulfill the Express brand purpose: Create Confidence & Inspire Self-Expression.

This position is responsible for achieving personal productivity and performance metrics as well as contributing to the total Style Squad's success. Additionally, our Engagement Leaders are brand ambassadors for the Express experience and promote to potential squad members an inclusive squad mentality built on teamwork and shared objectives.

Key Responsibilities
  • Exemplify a hospitality mindset and deliver on all aspects of the Express Customer Experience Philosophy to create outstanding experiences for customers/clients
  • Support Style Squad interconnectedness and approach customer engagement with the thought that it is a 'team sport' by actively engaging with colleagues to deliver the very best customer experience
  • Create an environment built on teamwork and inspiring a Squad mentality
  • Teach, coach and develop Stylists to create transformational/memorable experiences for customers
  • Set the example for engaging with a hospitality mindset
  • Model transformative customer experiences leveraging the Customer Experience Philosophy
  • Display expert knowledge of product, company policies, promotions, and loyalty programs
  • Execute all aspects of daily store operations
  • Monitor the customer experiences delivered by squad members, providing feedback and coaching


Required Experienced & Qualifications
  • High school or equivalent education
  • One to three years' experience, preferably in retail or hospitality
  • Willing and able to meet defined availability criteria including nights, weekends and non-business hours
  • Proficient in use of retail technology such as iPads and registers


Critical Skills & Attributes
  • Hospitality mindset with a genuine desire to create positive and memorable customer experiences
  • Ability to explain and model how excellent customer experiences are created
  • Proven ability to drive sales results
  • Strong supervisory and communication skills
  • Brand ambassador mentality


Closing

As an equal opportunity employer, Express does not discriminate in hiring or terms and conditions of employment on the basis of any federal, state, or locally protected class. Express only hires individuals authorized for employment in the United States.

Notification to Agencies: Please note that Express does not accept unsolicited resumes or calls from third-party recruiters or employment agencies.In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition,Express will not consider or approve payment to any third-parties for hires made.

WEBSITE

expressincometax.com

HEADQUARTERS

MACON, GA

SIZE

50 - 100

FOUNDED

1999

TYPE

Private

CEO

TERRI FAVORS

REVENUE

$10M - $50M

INDUSTRY

Consumer Services

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About Express Inc

Express Income Tax is a provider of internal revenue service electronic filing services.

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