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Sales Associate Keyholder
Express
Express Corona, CA
Apply
$37k-50k (estimate)
Other | Business Services 1 Month Ago
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Express is Hiring a Sales Associate Keyholder Near Corona, CA

Overview
This is a unique and exciting time to join Express. Since launching our EXPRESSway Forward strategy in 2020, we have been steadily advancing a transformation from being known as a store in the mall to a brand with a purpose, powered by a styling community. We believe that clothes can serve a higher purpose to make people look the way they want to look and feel the way they want to feel, and our Express brand purpose - We Create Confidence & Inspire Self-Expression - speaks to the role our brand can play in their lives.
Today, we are reimagining our retail and outlet stores with a spirit of hospitality so everyone who walks through our doors has a positive experience and leaves wanting to be a part of Generation Express. We call our stores 'Style Studios' and our sales associate teams 'Style Squads' - and they are the most important part of our transformation. Our culture is defined by three values - Express Yourself, Express Together, Express Success - and we invite you to join us and help build, activate and amplify the Express styling community.
For more information about Express, Inc. please visit www.express.com.
Responsibilities
Location: Dos Lagos
The Sales Associate Keyholder Provides a great in-store shopping experience for customers and executes opening and closing procedures.
To support EXECUTION, the Sales Associate Keyholder:
  • Performs opening and closing procedures such as balancing registers, preparing deposits, and activating the security system
  • Performs overrides at checkout as needed
  • Maintains a clean and organized sales floor, checkout, fitting room, and stockroom to ensure the store is safe and inviting to customers
  • Follows company policies and procedures to ensure the safety of all our associates and customers
  • Assists with product launch changes according to the company SOP
To support CUSTOMER EXPERIENCE, the Sales Associate Keyholder:
  • Delivers on all aspects of the customer experience model
  • Processes transactions quickly and accurately, reducing the customer's wait time
  • Positively resolves customer service-related issues as they arise and determines a resolution or escalates further, communicating all issues and resolutions to Store Management
  • Drives credit and loyalty member programs by explaining benefits and encouraging customers to participate
Job Qualifications
Essential Qualifications
  • Education: High School or Equivalent
  • Years of Experience: 0 - 2
  • Proficient in use of technology (iPad, registers)
  • Meets defined availability criteria, including nights, weekends and non-business hours
  • Meets physical requirements
Preferred Qualifications (skills and abilities)
  • Previous retail experience preferred
  • Customer service skills and ability to interact with customers
  • Strong verbal and written communication skills specifically with customers, sales leadership team and associates
  • Demonstrated collaborative skills and ability to work well within a team
Closing
If you would like to know more about the California Consumer Privacy Act click here.
As an equal opportunity employer, Express does not discriminate in hiring or terms and conditions of employment on the basis of any federal, state, or locally protected class. Express only hires individuals authorized for employment in the United States.
Notification to Agencies: Please note that Express does not accept unsolicited resumes or calls from third-party recruiters or employment agencies.In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition,Express will not consider or approve payment to any third-parties for hires made.

Job Summary

JOB TYPE

Other

INDUSTRY

Business Services

SALARY

$37k-50k (estimate)

POST DATE

02/05/2023

EXPIRATION DATE

01/07/2024

WEBSITE

expressincometax.com

HEADQUARTERS

MACON, GA

SIZE

50 - 100

FOUNDED

1999

TYPE

Private

CEO

TERRI FAVORS

REVENUE

$10M - $50M

INDUSTRY

Business Services

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About Express

Express Income Tax is a provider of internal revenue service electronic filing services.

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