What are the responsibilities and job description for the Self Storage Assistant Manager - Customer Support position at Extra Space?
Join our dynamic team as a Self Storage Assistant Manager , where you will be part of a supportive and inclusive company culture. We offer competitive wages , a wonderful work / life balance , and opportunities for career development .
Extra Space Storage is the largest self-storage company in the U.S., boasting over 3,600 stores nationwide. If you're looking to grow your career with a reliable team that values communication and customer service, we want to hear from you!
Never work a Sunday : Our location is closed every Sunday!
Day shift only, full time, 5 days a week : Our office closes at 6pm, providing you with evenings free!
Holidays off : Enjoy New Year's Day, Independence Day, Thanksgiving Day, Christmas Eve (Half Day), and Christmas Day off every year!
Competitive Pay : $18 - $19.50 per hour()
Additional Compensation : Opportunities available to earn performance bonuses monthly!
Benefits We Offer You :
Enjoy a work / life balance that allows you to work 5 days a week and be off by 6pm.
This location is closed on Sundays.
Become part of a company with a culture that fosters growth opportunities across the U.S.
Receive competitive starting pay plus a chance for monthly bonuses.
Paid Time Off accrued throughout the year, with increases based on years of service.
Generous 401(k) match with Traditional and / or ROTH options.
Access to affordable medical benefit options, including up to a $1k annual Health Savings Account employer contribution.
Participate in the EXTRA Healthy Wellness Program , with rewards towards your medical premium.
Enjoy discounts on apparel, auto, electronics, entertainment, and more through BenefitHub .
Your Responsibilities :
Deliver exceptional customer service.
Achieve sales goals through unit rentals, unit insurance, and moving supplies.
Assist new customers with rental processes and agreements.
Ensure the maintenance of facilities, including cleaning and minor repairs.
Work both independently and collaboratively with team members.
Occasionally run errands for the facility and travel to other store locations as needed.
Work between multiple stores in the district.
Your Qualifications :
1 year of experience in a customer-facing role.
Proficient in computer skills.
Valid driver's license and access to a reliable vehicle (except in NYC).
High school diploma or GED.
If you have experience in roles such as Sales Associate, Customer Service Representative, Retail Associate, Hospitality, Leasing Agent, Property Management, or other similar positions, we encourage you to apply.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Salary : $1,000
