What are the responsibilities and job description for the Practice Administrator position at EyeCare Associates of East Texas?

Job Description

SECTION 1 : Job Summary (Summary of the basic functions of the position)

A Practice Administrator is a highly engaged leader that possesses a high level of acuity in business acumen and is focused on developing a patient-focused team that is goal oriented.

SECTION 2 : Duties and Responsibilities (Responsibilities necessary to accomplish job functions) :

Identify opportunities for practice growth and revenue diversification through satellite offices, ambulatory surgery centers, or other ventures and ensures effective implementation and subsequent management of designated priorities.
Monitor strategic developments in the local market and provide recommendations regarding appropriate responses and strategies. Ensure implementation of planning initiatives.
Develop and administer ongoing marketing efforts to inform current and potential patients regarding practice services available; also monitors effectiveness of such efforts through appropriate measures and review.
Maintain appropriate oversight of practice financial operations including billing, disbursements, reporting, budgeting, and safekeeping of practice assets, and ensure optimal efficiency and profitability within the practice.
Execute day to day operations of the practice by ensuring the following is completed :

Employee scheduling, weekly meetings, report generation, inventory assessment, supply ordering, employee training and other duties as assigned or needed within the office

Provide guidance on equipment usage, proper medical chart handling, insurance, and billing, frame and contact lens selection, policies and procedures, and computer software

Compile operational reports to gain a strong insight into the business and how to direct the team on what needs to be done to fix focus areas

Lead the office by guiding them to success through focused support and coaching

Enhance processes and workflow by taking initiative to build action plans to increase the efficiency and profitability of the office

Collaborate with regional leadership and HR on employee relations and recruitment needs

Collaborate with other operations leaders to develop creative approaches to areas of improvement

Actively engage in constructive conversations with employees to help address improvement areas and formulate follow-up actions

Actively train employees on how to provide a world-class patient experience

Motivate employees by remaining positive and communicating any changes or news in a supportive and constructive way

Ensure the office and employees are always compliant with HIPAA

Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.

Performs other duties that may be necessary or in the best interest of the organization.

SECTION 3 : Patient Population Served (For nursing / patient care positions)

Team members will work with patients of all ages, races, and genders.

SECTION 4 : Education, Licensure & Certification Requirements

High School Diploma or GED equivalent required

Bachelor's Degree in Business Administration, Healthcare Management or a related area of study preferred

SECTION 5 : Experience Requirements :

Minimum of 2 years of healthcare office management or industry-related experience.

Hands-on experience in medical services marketing and strategic planning.

Demonstrable experience in practice development and expansion.

Experience in maintaining professional relationships with referral sources, payers, and other groups.

Strong financial background with previous accounting or general ledger experience.

SECTION 6 : Knowledge, Skills and Abilities Requirements

Reliable transportation that would allow employee to go to multiple work locations with minimal notice when applicable

Ability to work weekends when applicable

Desire to gain industry knowledge and training

Demonstrates initiative in accomplishing practice goals

Consistently creating a positive work environment by being team-oriented and patient-focused

Commitment to work over 40 hours to meet the needs of the business

Ability to interact with all levels of employees in a courteous, professional manner at all times

Favorable result on background check required

Must be able to provide proof of identity and right to work in the United States

SECTION 7 : Supervisory Responsibilities :

Execute day to day operations of the practice by ensuring the following is completed :

Employee scheduling, weekly meetings, report generation, inventory assessment, supply ordering, employee training and other duties as assigned or needed within the office

Provide guidance on equipment usage, proper medical chart handling, insurance, and billing, frame and contact lens selection, policies and procedures, and computer software

Lead the office by guiding them to success through focused support and coaching

Actively engage in constructive conversations with employees to help address improvement areas and formulate follow-up actions

Location : Work takes place in a normal office / clinical environment. Travel to other locations may be necessary to fulfill essential duties and responsibilities of the job. Thus, those needing to travel for work must have access to dependable transportation, and driving record must meet company liability carrier standards.

Exposure : Works in normal office environment during normal business hours. May be exposed to blood or bodily fluids. May also be exposed to various cleaning supplies.

Equipment : The equipment typically used in this position is a computer, fax, copier, printer, scanner and telephone. Must have good working knowledge of Microsoft applications. Other equipment may be used as needed. Personal Protective Equipment (PPE) follows standard precautions using personal protective equipment.

If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly – only resumes submitted through this website will be considered.

EyeCare Partners is an equal opportunity / affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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