**PURPOSE & IMPACT ON ORGANIZATION:**

Drive your stores profitability by:

* Meeting or exceeding store sales and profit targets

* Managing all resources within the store to provide customers with a leading shopping experience

* Driving the proper execution of established policies, procedures, initiatives and directives

**PURPOSE & IMPACT ON ORGANIZATION:**

* Take full ownership of the store and its commercial success

* Analyse relevant data to probe and challenge the status quo

* Address identified improvement areas, involving the District Manager or other Retail Back Office partners as needed

* Drive continuous improvements in the stores sales, productivity and profitability

* Ensure the legal and financial integrity of the store

* Lead service by example, maximizing the amount of time spent selling and leading team members on the sales floor

* Ensure there is always a manager on duty on the sales floor, focusing team members on the customer and on selling

* when you are not able to assume the responsibility yourself

* Schedule staff so as to properly serve customers, drive sales and execute tasks

* Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values

* Ensure proper in-store Brand execution according to established standards and directives

* Ensure all store team members are trained on Foundational and Seasonal Brand and product knowledge

* Manage all store operations in a systematic and efficient manner, as per established policies and procedures

* Ensure all established Visual Merchandising and In-Store Communication standards are consistently executed and maintained

* in the store

* Ensure merchandise deliveries are processed on the same day they arrive and the stores entire product offer is made immediately

* available and easily accessible to customers on a consistent basis

* Ensure cash register transactions are processed quickly and accurately

* Lead and implement all applicable loss prevention policies and procedures

* Maintain a safe and productive shopping and working environment

* Manage the recruitment and training of store team members

* Ensure all HR policies and procedures are adhered to

* Create a high performance culture by setting clear expectations, analysing performance and giving appropriate

* and prompt feedback, including actively managing poor performance

* Work with the District Manager to identify and develop select strong performers with potential for growth along

* the Retail Field Career Ladder

* Share best practices to drive the collective performance of all district stores

* Complete all applicable training programs and effectively apply the learning on the job

* Seek coaching and learning opportunities to continually improve your performance

**KEY RESPONSIBILITIES:**

* On local/market discretion

**AUTHORITIES:**

* Customers

* Peers and Supervisor

* Vendors and Support Functions (e.g. Visual Merchandising, Facility Services, etc.)

* Local Administration (e.g. mall management)

**KNOWLEDGE, CAPABILITIES AND EXPERIENCE:**

* Store Manager Competencies

*(additions based on market needs)*

**MINIMUM QUALIFICATIONS:**

* Minimum 18 months work experience in a sports/fashion customer- and commercial-focused retail environment with a minimum of 12 months of Store Management responsibility

* Intermediate numeracy and literacy and advanced verbal communication skills *(additions based on market needs)*