This Positions will provide direct leadership and guidance to staff to ensure that high level of cleanliness, quality and service is achieved and maintained.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Maintain a high level of cleanliness in assigned areas. Participate in staff selection process. Interview candidates as needed. In addition:

• Assign personnel to established work areas or project duties
• Plan and coordinate project work to ensure that proper frequencies are maintained
• Ensure that staff receive proper orientation, initial training and ongoing education
• Ensure duty lists are revised and current at all times.
• Review duty lists with regular and relief associates periodically
• Ensure that proper supply control guidelines are followed and staff is trained in the use of all chemicals
• Proactive approach to identifying and correcting facility quality assurance concerns.
• Timely follow-up is required
• Attend and participate in departmental staff meetings on a schedule basis.
• Attend ongoing staff development and training courses as offered by company and facility
• Provide and monitor individual guidance and motivation to associates to enable each one to perform to his/her fullest potential
• Discipline associates when necessary according to progressive disciplinary guidelines
• Monitor associates' attendance and take proactive action when patterns of absenteeism are observed
• Keep records and appropriate log books current and maintain all necessary documentation.
• Monitor service binders in assigned areas on a daily basis taking appropriate action to client concerns/comments
• Participate in facility Quality Assurance Program as required.
• Ensure high quality percentage of clean is maintained in areas of assignment.
• Perform Quality Assurance Inspections as assigned.
• Assign equipment to staff.
• Monitor daily equipment use, cleaning and maintenance.
• Ensure that all equipment is clean and professional in appearance at all times
• Prepare associate disciplinary and variance reports and conduct follow-up investigation as needed, and report findings.
• Prepare disciplinary action notices and conduct follow-up as required.
• Conduct disciplinary meetings with associates with guidance from appropriate management
• Respond to concerns and requests with a sense of urgency and take necessary corrective action including timely follow-up
• Participate in associate performance evaluations and make recommendations as needed.
• Conducts associate performance evaluations with guidance and approval from appropriate assistant director
• Participate in department safety and maintain a safe work environment at all times.
• Report all unsafe equipment and acts to appropriate assistant director
• Assure that the integrity of security at the facility is maintained at all times
• Handle special requests or projects and perform other duties as assigned
• Assist housekeepers on an as needed basis
• Ensure housekeeping office, storage and closets are clean, organized, well maintained and professional in appearance at all times

EDUCATION:

High school diploma or equivalent.

One year supervisory experience in housekeeping or service-related field with high customer/client contact required

COMPUTER SKILLS:

Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to communicate effectively in written format and oral presentations
• Ability to multi-tasks and establish priorities
• Ability to maintain organization in a changing environment
• Exhibits initiative, responsibility, flexibility and leadership
• Possess a thorough knowledge of contract administration and office procedures
• Ability to use working knowledge of working environment to meet established goals and objectives
• Knowledge on PMS FOSSE preferred

Job Type: Full-time

Pay: $20.00 - $21.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 10 hour shift
• 8 hour shift

COVID-19 considerations:
Taking all PPE precautions as deemed by the CDC, State, and Brand.

Application Question(s):

• Do you have any restrictions in your availability?

Education:

• High school or equivalent (Preferred)

Experience:

• Cleaning Experience: 1 year (Preferred)

Work Location: One location