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Fairfield Residential
Glen Burnie, MD | Full Time
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Resident Services Coordinator
Fairfield Residential Glen Burnie, MD
$38k-52k (estimate)
Full Time 2 Months Ago
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Fairfield Residential is Hiring a Remote Resident Services Coordinator

$1,000 Sign-On Bonus* Resident Services Coordinator At Fairfield, we are proud to be a leader in the multifamily housing industry. We are passionate about creating exceptional and luxurious apartment living. Among the most experienced multifamily companies, Fairfield has developed and acquired over 1000 communities since 1985. We are an award-winning company that proudly employs over 1,300 associates who are dedicated to serving our customers at our apartment communities located in over 30 markets nationwide. Education/Certificates: High school diploma or equivalent required. Valid driver’s license may be required. Experience: Minimum of one year experience in a customer service, sales, hospitality or retail position. Experience using Microsoft Outlook, Word, and Excel. Skills, Knowledge & Abilities: Ability to read, write, understand, and communicate in English. Intermediate knowledge of Microsoft Outlook, Word and Excel. Strong typing skills. Superior customer service skills including the ability to manage difficult customers and/or situations. Professional verbal and written communication skills. Strong attention to detail, organizational, time-management and problem solving skills. Detail oriented; ability to manage conflicting priorities and to adjust priorities on a daily basis. Ability to work a flexible schedule to include weekends, evenings and holidays. Essential Duties: Plans, organizes, promotes, attends and executes resident events for the property. Develops and maintains positive rapport with residents, neighboring businesses, local vendors, and other industry groups. Oversees social media sites; monitors and promotes community online reputation. Actively markets the property, creating and implementing an outreach marketing plan. Creates and distributes community newsletters. Receives packages and notifies residents of delivery. Receives and distributes mail. Sends resident birthday cards and thank you cards. Attends to the ongoing customer service needs of each resident throughout their residency. Contributes ideas to increase property interest and traffic. Field and successfully satisfy resident complaints with the help of management. Welcomes new residents, assessing move in experience. Greets visitors, answers phones, assists prospects and accepts and inputs work orders, as needed. Accepts rents and provide receipts, as necessary. Restocks supplies in office, clubhouse and/or business center, as needed. Coordinates clubhouse rentals. Maintains courteous communications and follow-up correspondence with residents, applicants, prospects and representatives of other companies. Assists with resident retention through community events. Participates in company required training by established deadline. Complies with all Fairfield standards, applicable health and safety rules and regulation, as well as applicable local, state and federal laws. Any other duties or responsibilities that may be assigned. *The sign on bonus, less usual deductions, will be paid following the completion of 90 days of employment. #LI-NICOLE Estimated Rate of Pay: $18.58 - $24.16 This position is non-exempt; the range above reflects hourly rates. The pay range displayed for this position is determined by skills and experience required, location and job complexity*. Potential job offers may vary based on the skills, education, and experience an individual candidate holds. This range reflects base rate only, and does not include allowances, perks, commissions or bonuses applicable to this position (if any). In addition to base salary, Fairfield offers all full time associates the following, upon meeting eligibility requirements: Paid time off, paid holidays and sick days, paid time off for volunteering activities (optional) Matched 401(k) Medical, dental & vision insurance Flexible spending account Life insurance * Pay range is a calculation based on a midpoint price. Fairfield complies with all wage and hour laws, including minimum wage and salary exempt requirements. At Fairfield, we are proud to be a leader in the multifamily housing industry. We are passionate about creating exceptional and luxurious apartment living. Among the most experienced multifamily companies, Fairfield has developed and acquired over 1,000 communities since 1985. We are an award-winning company that proudly employs over 1,400 associates who are dedicated to serving our customers at our apartment communities located in over 30 markets nationwide. We have a great opportunity for you to work side by side with our passionate, bright and highly experienced professionals in the Multifamily Housing industry. Why consider us? Competitive Salary and Benefits Package. Careers are made at Fairfield- We are committed to developing our staff through our robust in-person, online and social training. Promotions from within are encouraged. Environmentally Aware- Fairfield leads the industry through our Living Green Program and our LEED Certified communities. Award Winning- Fairfield is recognized for our customer service, training and professionalism. Cutting Edge Technology- Fairfield utilizes innovative property leasing and accounting software that maximizes productivity. Are you interested in work made meaningful? We support residents living well, a workplace culture that is friendly, fun, collaborative and one that encourages success. If you meet the minimum requirements and have a strong customer focused attitude, you are encouraged to submit your resume. Apply with us today!

Job Summary

JOB TYPE

Full Time

SALARY

$38k-52k (estimate)

POST DATE

01/28/2023

EXPIRATION DATE

11/01/2023

WEBSITE

fairfieldresidential.com

HEADQUARTERS

AUSTIN, TX

SIZE

1,000 - 3,000

FOUNDED

1985

TYPE

Private

CEO

DIANA MEIER

REVENUE

$200M - $500M

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About Fairfield Residential

Fairfield Residential Company is multifamily real estate operating company focused on construction of apartments.

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The following is the career advancement route for Resident Services Coordinator positions, which can be used as a reference in future career path planning. As a Resident Services Coordinator, it can be promoted into senior positions as a Commercial Property Manager I that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Resident Services Coordinator. You can explore the career advancement for a Resident Services Coordinator below and select your interested title to get hiring information.

If you are interested in becoming a Resident Services Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Resident Services Coordinator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Resident Services Coordinator job description and responsibilities

Resident services coordinators work at assisted living facilities, universities, or similar housing communities.

03/25/2022: Lawrence, MA

They are responsible for creating a friendly and functional environment for everyone who lives in their facility.

02/22/2022: Asheville, NC

Surveys the resident population to identify priority of needs and solicit resident input on service preferences. Assist residents and property operations staff in understanding those needs.

02/06/2022: Roanoke, VA

Establish and maintain partnerships with relevant organizations and individuals, with an emphasis on providing on-site services to residents and the community.

03/22/2022: Orlando, FL

Plan and coordinate recreational, cultural and social activities in coordination with property operations staff and residents, as needed.

01/26/2022: Petersburg, VA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Resident Services Coordinator jobs

Proficient with MS Office (i.e. Microsoft Word, Excel, and Outlook) is huge advantage.

01/21/2022: Daytona Beach, FL

Proven ability to work with diverse groups in cooperative problem-solving and consensus building.

02/02/2022: Billings, MT

Demonstrated ability to establish trusting, confidential relationships

03/10/2022: Springfield, MO

Must have the ability to effectively facilitate meetings and community gatherings.

03/30/2022: Pueblo, CO

Experience conducting community assessments, applying the principals of conflict management and/or deescalation techniques, and organizing community groups, events, and programs preferred.

03/07/2022: Indianapolis, IN

Step 3: View the best colleges and universities for Resident Services Coordinator.

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