2 Resident Services Coordinator Jobs in Cumberland, MD
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Fairstead Management LLC is Hiring a Resident Services Coordinator Near Cumberland, MD
Description
Fairstead is a vertically integrated real estate company specializing in affordable and mixed-income housing. Since 2014, Fairstead has acquired and/or developed more than $4 Billion of multifamily property across the country, and today owns a portfolio of 16,500 apartments in 18 states. The company’s comprehensive platform provides hands-on expertise across all multifamily disciplines, including acquisitions, development, design and construction, energy and sustainability, property management and social services. Fairstead’s primary mission is to provide high quality housing to all regardless of income, and to make our stakeholders feel “Right at Home.” We accomplish this through an empathetic and innovative approach, and by utilizing our interdisciplinary platform as an investor, developer, owner, and operator. Fairstead provides hands-on expertise across all multifamily disciplines, including acquisitions, development, design, construction, energy, sustainability, property management and social services. With a long-term commitment to its residents, communities, and partners, the Fairstead team stands out by:
- Listening to and understanding the needs of its residents, communities, partners, and stakeholders alike
- Developing and preserving high quality affordable housing in an innovative and sustainable fashion
- Creating a positive social and environmental impact within the properties and communities it serves
Fairstead’s Core Values
- Empathy
- Innovation
- Entrepreneurship
- Determination
- Integrity
RESPONSIBILITIES
We have an excellent opportunity for an experienced Resident Services Coordinator to support residents living in our affordable housing communities. The Resident Services Coordinator works onsite in our affordable housing communities and facilitates supportive programming in six strategic areas: healthy living, financial capability, workforce development, youth development, seniors, and tenant capacity. Specifically, the Resident Services Coordinator will:
- Work collaboratively with residents to survey their interests in programming and related activities. Host quarterly meetings with residents.
- Develop an outcomes-based work plan for the community.
- Coordinate community impact programs involving After-School Tutoring, Workforce Development, Health/Nutrition, Financial Literacy, Broadband Access, and Seniors.
- Will work collaboratively with partners and funders to implement programs.
- Create a communications plan (flyers, social media, automated calling, home visits, calendar of events, etc.) to inform residents of meetings, programs, and special events.
- Provide direct case management support to prevent evictions, utility cut-offs, and to help ensure food security and health.
- Help facilitate voter registration drives.
- Maintain confidential records, filing system, perform data entry, and manage data efficiently and accurately.
- Track and report on program effectiveness. Will work closely with the department supervisor to measure program outcomes.
- Work as a liaison between Community Managers and residents to ensure resident preparedness for annual recertification's. Will help residents identify important paperwork for annual recertification's.
- Participate in internal and external workgroups to support civic activities and stay current on emerging neighborhood issues.
- Provide crisis intervention support.
- Provide fundraising support for grants, special events, and campaigns.
- Other duties as assigned.
Requirements
- A bachelor’s degree in liberal arts, social work or related field; Master’s in social work or related field preferred LMSW preferred but not required. AmeriCorps and VISTA experience welcomed.
- Demonstrated volunteer and community experience.
- Bilingual in Spanish and English preferred.
- Positive outgoing attitude and excellent customer service skills.
- Proficient listener with excellent interpersonal skills, including tact and diplomacy.
- Proficient in the Microsoft Office Suite. Demonstrated working knowledge of computer applications and data tracking systems like Family Metrics and Yardi.
- Inspired to perform well and to contribute to the well-being of others and the organization.
Job Summary
Full Time
$51k-68k (estimate)
10/07/2022
12/22/2022
The job skills required for Resident Services Coordinator include Resident Service, Customer Service, Property Management, Case Management, Social Work, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Resident Services Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Resident Services Coordinator. Select any job title you are interested in and start to search job requirements.
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Quotes from people on Resident Services Coordinator job description and responsibilities
Resident services coordinators work at assisted living facilities, universities, or similar housing communities.
03/25/2022: Lawrence, MA
They are responsible for creating a friendly and functional environment for everyone who lives in their facility.
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Surveys the resident population to identify priority of needs and solicit resident input on service preferences. Assist residents and property operations staff in understanding those needs.
02/06/2022: Roanoke, VA
Establish and maintain partnerships with relevant organizations and individuals, with an emphasis on providing on-site services to residents and the community.
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Plan and coordinate recreational, cultural and social activities in coordination with property operations staff and residents, as needed.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Resident Services Coordinator jobs
Proficient with MS Office (i.e. Microsoft Word, Excel, and Outlook) is huge advantage.
01/21/2022: Daytona Beach, FL
Proven ability to work with diverse groups in cooperative problem-solving and consensus building.
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Demonstrated ability to establish trusting, confidential relationships
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Must have the ability to effectively facilitate meetings and community gatherings.
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Experience conducting community assessments, applying the principals of conflict management and/or deescalation techniques, and organizing community groups, events, and programs preferred.
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Step 3: View the best colleges and universities for Resident Services Coordinator.
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