Part-time Sales Floor Customer Service

The sales and customer service position are responsible for maintaining guest service, generating sales, merchandising, store cleanliness, signage, pricing, and cashiering; all while meeting the demands of the customer.

Essential Job Functions:

Ensure that each guest receives outstanding guest service by providing a guest friendly environment, greeting, and acknowledging every guest.

Maintaining solid product knowledge and all other components of guest service

Maintain an awareness of all product information, merchandise promotions, test merchandise and advertisements.

Assist in floor moves, merchandising, display maintenance and store housekeeping.

Assist in processing and replenishing merchandise; participate in receiving and monitoring floor stock.

Adheres to all company policies, procedures, and practices, including signing, pricing, and loss prevention.

Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at point-of-sale registers.

Communicate guest requests to management or directs guest to sales specialist.

Other duties as assigned.

Secondary Responsibilities:

Consistent positive and can-do attitude

Strong interpersonal skills

Knowledgeable on company software and software support

Ability to manage stressful situations professionally.

Competencies:

High level of customer service focus

Supports a consistent professional image of the company.

Observes safety policy and procedure as an absolute

Attitude of positivity and reacts calmly under pressure.

Work ethic of the highest integrity

Commitment to dependability and willingness to work to meet goals and deadlines.

Effectively solve problems.

Qualifications:

High school diploma or GED.

Prefer experience with customer service / data entry or related field.

Work Requirements:

This position is based in a fast-paced office setting. Equipment utilized will be a computer, phone, fax, copy machine and other standard office equipment. Typical office hours are Monday to Friday daytime hours; weekend / holiday and evening hours as deemed by customer demand. Position will occasionally be exposed to elements, loud noise, and agricultural equipment and may require travel between FCS locations.

While performing job functions the employee will be required to talk and listen most of the time. The employee will spend frequent intervals moving and sitting, while also needing to reach, bend, twist, crawl, crouch, stoop or kneel. The employee will need to be able to lift up to 25 pounds occasionally and 15 pounds frequently. The physicality of this job is low.

• FCS job descriptions are a representation of a job requirements knowledge, skills, and abilities. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.