What are the responsibilities and job description for the Transaction Manager position at Fay Group?
Founded in early 2008, Fay Servicing is committed to providing innovative servicing solutions for both performing and non-performing mortgage loans. As a specialty mortgage servicer who sees the customer behind every loan, we understand that our customers aren’t loan numbers — they’re homeowners.
Before founding our company, we conducted an exhaustive analysis of the mortgage servicing industry and gained valuable insight into the problems facing mortgage servicers and their customers. With that insight, we set out to build a different kind of servicing company from the ground up.
Come join us on our journey to serve our customers and be the leader in our industry! We are currently looking for a Transaction Manager to join our team!
Reporting to the VP, Secondary Marketing, this position is responsible for collaborating with investors and partners to oversee the pricing, packaging, and execution of originated loans. This role manages the packaging and securitization of loans held for sale by Constructive Loans, BPL Mortgage Trust, and Fay Servicing. This position oversees the training and coordination of workflow for diligence firms and reviews all diligence results to resolve any defects with the Secondary Marketing Analyst team.
Additionally, this position implements new processes, business controls, and guideline updates to minimize transaction disruptions and address dwelling concerns for Constructive Loans warehouse facilities. This role collaborates with internal teams including sales, operations, and underwriting to drive process improvements that enhance Secondary Marketing's performance and strategic goals.
What you will do for Constructive Loans:
- Develop and execute strategic plans for the secondary market, ensuring alignment with company objectives and growth targets
- Oversee the packaging and securitization process for loans held for sale
- Manage pricing and hedging systems, Lock Desk, and post-closing functions including collateral management, loan boarding, due diligence clearing, and file transmission
- Develop and implement strategies, police,s and procedures to streamline workflows, improve operational efficiency, and ensure consistency with investor requirements within the secondary market
- Establish and maintain relationships with secondary market lenders and investors, serving as the primary point of contact
- Communicate transaction status, financial results, and relevant information to senior management in a timely manner to facilitate informed decision-making
- Collaborate with stakeholders to identify and evaluate potential trading partners, vendors and hedging services to facilitate efficient loan execution and delivery
- Manage and track loan sales execution to ensure milestones are met; monitor the bank’s balance sheet and risk exposures
- Develop domain knowledge of Fay’s business to include an understanding of organizational goals and objectives
- Maintain broad influence through ongoing development of relationships across the organization
- Ensure compliance with Fay’s policies, processes, and practices
- Ensure audit and control processes are current and followed
- Role model Fay’s Values, Operating Principles, ethical standards, professionalism, and code of conduct
- Perform other duties and responsibilities as assigned
What you will bring to Constructive Loans:
- Bachelor's degree in Finance, Economics, Business, or a related field (or equivalent combination of years of experience with High School diploma/GED)
- 5 years’ experience in mortgage, servicing, or secondary market operations
- Strong working knowledge of mortgage lending processes, secondary market operations, loan pricing strategies, and securitization
- Experience in Encompass or similar software preferred
- Strong verbal and written communication skills
- Strong interpersonal skills with the ability to develop and maintain effective relationships across the organization
- Collaborative and consultative work style; high team-orientation
- Open to change; agile; high learning agility
- Strong analytical skills coupled with sound judgment
- Strong problem-solving abilities
- Ability to analyze and interpret data to identify opportunities and propose solutions
- Demonstrated ability to establish credibility for recognizing and supporting the organization’s culture, values, and priorities
- Strong project management skills
Equity and Inclusion are embedded into our way of working at Fay. We believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected and included and is presented with equal opportunities to be successful here at Fay. We are proud to be an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information go to www.dhs.gov/E-Verify. E-Verify is a registered trademark of the U.S. Department of Homeland Security.
