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Compensation: $15.50 - $17.25. The estimate displayed represents the typical salary range or starting rate of candidates hired in your area. Factors that may be used to determine your actual salary may include your specific skills, your work location, how many years of experience you have, and comparison to other employees already in this role.
POSITION SUMMARY:
The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping. They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services. The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority.
GENERAL DUTIES AND RESPONSIBILITIES :
(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)
People
Full Time
$40k-54k (estimate)
03/23/2024
04/09/2024
local.fedex.com
MARYLAND HEIGHTS, MO
25 - 50
2015
<$5M
Business Services
The following is the career advancement route for Retail Customer Service Associate positions, which can be used as a reference in future career path planning. As a Retail Customer Service Associate, it can be promoted into senior positions as a Retail Third Keyholder that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Retail Customer Service Associate. You can explore the career advancement for a Retail Customer Service Associate below and select your interested title to get hiring information.
If you are interested in becoming a Retail Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Retail Customer Service Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Retail Customer Service Associate job description and responsibilities
Sales and customer service associates are employees who are responsible for closing out sales deals and attending to customer needs.
03/01/2022: Rock Island, IL
They should know how to sell their products or services to customers.
12/19/2021: Biloxi, MS
Retail Customer Service Associate need to be able to communicate and convey their message to the customers to run a successful business.
02/03/2022: Monterey, CA
Customer Service Associates perform a variety of support tasks to offer exceptional service to customers.
01/09/2022: Lexington, KY
Maintain a safe clean orderly retail center.
02/19/2022: Worcester, MA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Retail Customer Service Associate jobs
Typically, a customer service associate will need to obtain their high school diploma or GED.
12/20/2021: Roanoke, VA
The training for a customer service associate position usually occurs on the job.
01/07/2022: Chillicothe, OH
A strong Customer Service associate will be able to quickly understand the customer’s problem and propose the best solution.
01/30/2022: Colorado Springs, CO
While not usually required, many companies prefer candidates with an associate’s or bachelor’s degree.
12/27/2021: San Diego, CA
Realizing and catering to the needs of an aging population can be beneficial to any Customer Service Associate.
12/17/2021: Monterey, CA
Step 3: View the best colleges and universities for Retail Customer Service Associate.