Retail Assistant Manager

Location: Boston

Store: Newbury

Are you passionate about the outdoors, leading teams, and delivering exceptional guest experiences? Join Fjällräven as an Assistant Manager and help guide your team to success while promoting sustainability and a love for nature. At Fjällräven, we create unforgettable memories by inspiring guests to connect with the outdoors.

What We Offer

•  Wage range: $20.50-$24.50 per hour
• Comprehensive benefits including:
  • 401(k) with employer match
  • Financial wellness program
  • Paid Time off
  • Full-time employees: Medical, dental, vision, critical illness, and accident insurance
  • Product discounts and access to outdoor events
  • A commitment to sustainability

About the Role

As an Assistant Manager, you’ll partner with the Store Manager to drive sales, mentor your team, and deliver a premium guest experience. This role combines leadership, operations, and community engagement, allowing you to support your team and guests in meaningful ways.

This is a full-time Assistant Store Manager role, reporting to the Store Manager.

 What You Will Do

Team Leadership

• Build a high-performing, collaborative team throughrecruitment, training, and staff development
• Mentor staff, promote accountability, and foster adaptability
• Drive a culture of exceptional customer service to create memorable guest experiences and inspire outdoor adventures
• Ensure effective communication within the team and with the Store Manager

Store Operations

• Oversee daily operational tasks, including opening/closing, retail transactions, and loss prevention
• Partner with the Store Manager to review and optimize store performance

Community Engagement

• Build connections by supporting and participating in local store events that reflect Fjällräven's values
• Enhance guest experiences by sharing product knowledge and sustainability initiatives

Product Expertise

• Lead the team in using product knowledge to educate and inspire guests
• Ensure seasonal merchandising standards align with brand guidelines
• Support inventory management and sustainability merchandising practices

Sustainability Advocacy

• Model sustainability behaviors in daily operations
• Educate guests on programs such as the Fjällräven Down Promise and Arctic Fox Initiative
• Inspire curiosity and respect for nature within the team and the community
  

Who You Are

We're looking for someone who:

• Has at least one year of leadership experience in retail
• Demonstrates excellent organizational, problem-solving, and decision-making skills
• Thrives on delivering exceptional customer service and building strong guest connections
• Is a proactive leader who inspires and supports a team environment
• Is passionate about sustainability, nature, and the outdoors
• Possesses strong business acumen

About Us

At Fjällräven, we’re more than an outdoor brand—we’re a community inspired by nature and committed to protecting it. Since 1960, we’ve crafted durable, timeless gear designed to foster a deep connection with the outdoors. Guided by sustainability and innovation, we encourage everyone to discover the beauty of nature and tread lightly while doing so. Join us in our mission to inspire adventures and protect the environment for future generations.

How to Apply

Submit your brief online application to be considered for our team. We look forward to learning more about you!

Fenix Outdoor is committed to continually striving to create and promote a diverse and inclusive workplace for all employees. We provide equal employment opportunities. Our goal is to create a safe, fair and friendly work environment where everyone feels welcome and can thrive.