NURSE NAVIGATOR - CARDIOLOGY

Job Summary

The Nurse Navigator is a RN who works collaboratively with physicians, staff and other health care professionals to provide key care coordination across the health care spectrum for all patients of the FHN Specialty Clinics. They are a crucial member of the specialty health care team, responsible for educating patients about their care through utilization of best practice and high quality standards across the continuum. The Nurse Navigator works collaboratively with all members of the interdisciplinary team, physicians, and other agencies. Provides direct patient care as needed.

Job Responsibilities

• Responsible for performing interrogations and necessary reprogramming of devices in patients who are scheduled in the office setting, according to type of device, insurance restrictions and patient needs.
• Performs an independent daily review of of remote transmission of the devices implanted within patients
• Demonstrates knowledge of devices, the effects of devices and utilizes critical thinking skills.
• Develop a comprehensive patient-centered care plan based on a physical, mental, cognitive, psychosocial, functional and environmental (re)assessment and an inventory of resources and supports, congruent with patient choices and values; provided to the patient in written or electronic form. Demonstrates knowledge of the problem solving process in the identification and resolution of patient care or other problems; is a resource in problem solving issues. Maintaining privacy, HIPAA, fiscal accountability and patient advocacy with patient resources is critical.
• Assist patients with transition management between and among health care providers and settings, including referrals to other clinicians, medication and/or durable medical equipment.
• Create, modify and make recommendations for the care plan and goals with the patient based on the changes in the patient’s status or re-evaluation of the situation, all while in communication with physicians, nurses, homecare providers or other as applicable.
• Manage handover of care to Complex Care Managers as needed. This will help to promote health behaviors in all populations, identify areas of opportunity, and ensure navigations assistance with community resources to help control health care costs.
• Coach patient/families toward successful self-management of their condition/disease, incorporates motivational interviewing and teach back for education, and identifies potential risks and barriers to short and long term goals.
• Collaborates with the patient and healthcare team to integrate interventions which promote, maintain, restore health or support the end of life situations.
• Maintains up-to-date patient records so that problems, plans, actions and goals are accurately and clearly stated and changes are reflected as they occur.
• Serves as a patient advocate, proactively working to identify and resolve patient concerns.
• Is accountable for being Patient Centered, treating others with Respect, Dignity and Compassion, being Innovative, always Delivering Excellence, and being Engaged.
• Position involves a very high degree of independent judgment.
• High degree of position flexibility.
• Schedules own work to meet timeliness of responding to patient, family, staff, and providers needs and requests to provide safe, high quality care.
• Participates in activities to support FHN’s mission, goals, and strategic objectives.
• In performing the essential functions of this position, the employee must be able to satisfy the physical, biological and environmental requirements and exposures as detailed in the Position Evaluation Questionnaire (PEQ) for this position. This job description and the involved PEQ are subject to periodic review and revision.
• Position may be involved in aspects of quality surrounding data measurement, predictive analysis and evidence based best practices using MIPS, MACRA and HEDIS measures.
• Performs other related duties and special projects.

Requirements

Education: Associate Degree in Nursing is required, Bachelor’s Degree in Nursing (preferred)

Required Experience: 2-5 years prior field-related experience with minimum 1 year current experience in EP/Device clinic or 2 years of cardiovascular experience.

Licensure/Certification/Registration: Current licensure as a Registered Nurse in the state of Illinois. BLS certification required.

Special skills:

• Excellent computer skills, including clinical systems and data collection.
• Demonstrate initiative and ability to function independently as well as interdependently.
• PRIDE Behaviors
• Problem solving skills.

Populations Served:

While performing this job, the employee may care for patients in the following age groups.

• Adolescent: 13 to <17 years
• Young Adult: 17 to <30 years
• Middle Adult: 30 to <60 years
• Older Adult: >60 years
• Serves patients in areas other than patient care.

While performing this job, the employee does not care for patients in the following age groups.

• Neonate: <30 days
• Infant: <1 year
• Early Childhood: 1 year and <5 years
• Late Childhood: 5 years and <13 years