What are the responsibilities and job description for the Restaurant Service Manager position at Fiery Crab?
As a Restaurant Service Manager, you will be responsible for overseeing and coordinating all aspects of the front-of-house operations to ensure exceptional customer service and dining experiences. You will lead a team of servers, hosts/hostesses, bartenders, and other front-of-house staff, fostering a positive and efficient work environment.
We offer:
- Insurance benefits (full time position)
- Bonus opportunities
- A great work atmosphere
Duties/Responsibilities:
- Ensuring that our restaurant is fully and appropriately staffed at all times
- Recruit, train, and supervise front-of-house staff, including servers, hosts/hostesses, bartenders, and support staff
- Create and manage employee schedules to ensure adequate coverage during peak hours and special events while optimizing labor costs.
- Provide ongoing coaching and performance feedback to maintain a motivated and efficient team
- Maintaining operational excellence so our restaurant is running efficiently and effectively
- Work closely with the kitchen team and other department managers to coordinate seamless operations and address any issues or concerns that may arise.
- Ensuring that all laws, regulations, and guidelines are being followed
- Creating a restaurant atmosphere that both patrons and employees enjoy
- Various other tasks as needed
