What are the responsibilities and job description for the Assistant Branch Manager position at First Convenience Bank?
- Assist the Center/Branch Manager in the daily operation of staff
- Prepare work schedule, assist with the bank balancing, staff meeting, customer care and concerns
- Control security video process as directed by policy and upper management
- Assist in the delivery of quality customer service through personal contact with customers and prospects, and adherence to approved quality standards
- Accountable for the achievement of monthly new account production as assigned by upper management
- Work closely with manager to motivate staff to achieve retail and new account production
- Manage branch in the absence of the manager
- Conduct training for new hires
- Provide bank services to a diverse customer base, including a large Spanish speaking population
- Complete other tasks as assigned by manager as needed to include, but not limited to, opening/closing branch
Physical Requirements:
- Required to stand or walk for extended periods of time dependent upon branch location
- Operate a computer and other office machinery
- Occasional lifting of up to 25 lbs will be required
FCBI is an equal opportunity employer.
Requirements
- At least 18 years of age
- High School diploma or equivalency
- Minimum of one year management/supervisory experience
- Strong sales skills with the ability to effectively develop business
- Proven ability to establish and maintain sound relationships with existing and potential customers
- Excellent communication skills, leadership and organizational skills
- Extensive cash handling experience
- Experience working in a high volume, fast paced environment
- Must successfully pass background investigation and drug screen according to company policy
- Minimum of one year management/supervisory experience
- Strong sales skills with the ability to effectively develop business
- Proven ability to establish and maintain sound relationships with existing and potential customers
- Excellent communication skills, leadership and organizational skills
- Extensive cash handling experience
- Experience working in a high volume, fast paced environment
- Must successfully pass background investigation and drug screen according to company policy
- Must be able to get along with co-workers and work effectively in a team environment
- Must be able to work a flexible schedule including evenings, weekends, and holidays. Schedules are prepared based on business need and subject to change at any time.
Preferred:
- Two year college degree in business/management or related degree
- Banking industry experience
- Familiarity with banking laws and ordinances: Reg cc policies, OFAC, etc.
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