What are the responsibilities and job description for the Business Banking Specialist position at First Federal Bank?
Essential Duties and Responsibilities
- Provides personalized service to customers, prospects, and internal business line partners.
- Assists Business Bankers and Managers with the implementation, servicing, and maintenance of Business Banking products and services (including deposit services, merchant banking, ACH, direct deposit, and cash management) for new and existing customers.
- Acts as a liaison and additional point-of-contact for customers.
- Assists with trouble shooting business services when needed.
- Supports Business Bankers in business development activities.
- Attends in-person meetings with customers as requested.
- Performs job duties in compliance with all laws, rules, regulations, policies, practices, and procedures.
- Other duties as assigned by the Regional Business Banking Manager.
Qualifications Required
- Three years banking, finance, or customer service experience
- High School Diploma or equivalent
Physical Requirements and Working Conditions
- Sitting for extended periods of time.
- Ability to operate computer applications and basic business equipment.
- Occasional travel between branches or for business development purposes (valid driver’s license required).
- Ability to move or at least lift 10 pounds.
Qualifications Preferred
- Five years’ experience in banking or finance
- Working knowledge of business banking products and services
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
