Consumer Relationship Manager

Address

We’re always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you’re challenged, valued and empowered every day. We strive to be the best destination for the industry’s top talent, creating a diverse, collaborative workplace that celebrates innovation and change. We are one team, working together to get things done.

Job Description

Office Location:

Port Arthur, Texas, United States

Scope/Contacts

Incumbent has frequent contact with a variety of customers. Contact is face‑to‑face, by telephone and written communication. This position reports to the Senior Vice President – Regional Consumer Lending Manager and may receive guidance from the Loan Committee and daily work with other officers and staff to meet customers’ needs and provide a profit for Bank.

Essential Functions

• Making all types of direct and indirect loans which are consistent in quality to satisfy Bank standards for safety and profitability;
• Promoting good customer relations;
• Seeking and developing quality new business including profitable depository accounts.
• Incumbent is responsible for the sound extension or denial of credit to customers seeking loans on a direct or indirect basis and is accountable for the terms extended on such credit.
• This position is guided by the Bank's policies, procedures and lending limits.
• Must actively participate in Customer Service First sales and service culture, support the values of the organization and follow established company policies and procedures.
  
  

Minimum Qualifications

• Accounting, Business, or finance degree required.
• Four years of related banking experience may be substituted for degree.
• Excellent communication and human relation skills also required.
• Bank lending experience preferred.
• Thorough working knowledge and use of credit analysis and loan documentation, bank operations, and business development skills as normally acquired through at least four years related experience preferred.
  
  

The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)