What are the responsibilities and job description for the Office Administrative Support - HEAT position at Five County Association of Governments?
RESPONSIBILITIES:
· Proficient with various internet and computer applications.
· Strong interpersonal skills and ability to relate to clients from all socio-economic, ethnic, and racial backgrounds with a Trauma-Informed approach.
· Emotional Intelligence.
· Phone etiquette
· Elevated level of confidentiality and accountability.
· Strong organizational and time management skills.
· Needs to have good organizational capabilities to maintain the flow and functionality of the reception area.
· Ability to work independently, as well as part of a team.
· Ability to multitask and meet changing deadlines.
· Ability to use good judgment and problem-solving in a fast-paced environment.
· Work with management and follow the chain of command.
· Must be self-directed and able to complete projects with limited supervision.
· Open to feedback and willing to work towards the success of the team.
· Knowledge of community resources, agencies, and referral procedures.
· Ability to work with community partners and represent the agency with professionalism.
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
PHYSICAL AND EMOTIONAL DEMANDS:
This position requires mobility, physical dexterity, and the ability to read, focus, organize, recall, and retain information. Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 25 pounds, and regular use of the telephone, copier, fax, and computer. Must have emotional resilience, empathy, and compassion relating to the client’s socioeconomic situation.
MINIMUM QUALIFICATIONS:
· Highschool Diploma or GED.
· Proficient with various internet and computer applications.
· Office procedures experience.
· Must be able to pass a background check.
WORK AUTHORIZATION/SECURITY CLEARANCE REQUIREMENTS:
This position requires successful completion of a fingerprinting background check and State Confidentiality and Security Awareness Training; certificates are granted once the training has been passed successfully.
Job Types: Full-time, Temporary
Pay: From $3,294.00 per month
Benefits:
- 401(k)
- Retirement plan
Schedule:
- 10 hour shift
Experience:
- Microsoft Office: 2 years (Preferred)
Work Location: In person
Salary : $1,000 - $3,294