What are the responsibilities and job description for the Relationship Associate, Loan Operations position at FNBO?
At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success.
Our Modern, Flexible Workplace
We believe in a Modern, Flexible Workplace, and we are continuously exploring advancements in technology and office environments to make it easier to collaborate and connect with customers and coworkers.
It is anticipated that an incumbent in this role will work onsite 100% of the time and will have a dedicated workspace. Work location is subject to change based on business needs.
Summary Of The Job
Support the business customer segment through deposit and lending transaction processing, loan closing documentation support, and other business customer needs to be identified. Develop and maintain a strong working relationship with peers, customers, and lending staff. **This is a customer facing role**
About This Role
Key Accountabilities: (not limited to)
Greeting and assisting customers
Facilitating customer research and corrections
Processing loan payments, advances, and maintenance
Origination and maintenance of Commercial deposit Accounts
Loan Tracking tasks
Loan Document review
Loan Closing Assistance
Complex loan processing (i.e.- Construction Draws, Floor plans)
Provide Operational support to lending staff
Basic Qualifications
The Ideal Candidate for This Role:
Associate’s degree
Work Experience
Banking or financial services 1-3 years
Branch Banking 1-3 years
Lending 0-12 months
Compensation
Compensation range (base pay): $46,679.00-$77,020.00
This role may have a specific starting pay within this range.
Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level.
Benefits Overview
We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs:
For additional information regarding compensation and benefits, e-mail FNBO at TAGAdmin@fnni.com. To ensure you receive a response, include the number of this job (listed below) in the subject line of your message.
Job number: R-20250158
Equity, Diversity, & Inclusion
FNBO is committed to belonging, inclusion, diversity and equity. We are committed to intentionally and proactively creating pathways to success for historically underrepresented populations. To accomplish this, we foster a culture of belonging and inclusion so that every employee is valued, and has opportunity and the ability to make an impact. FNBO strives to reflect the diversity of the communities we serve in the makeup of our workforce.
See the full FNBO Equity, Diversity, & Inclusion Statement here
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Click here to download 'EEO is The Law' Self-Print Poster
Click here to download 'EEO is The Law' Supplement for Federal Contractors
Click here to download 'EEO is The Law' GINA Supplement
FNBO is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer - Member FDIC
FNBO follows federal law regarding the use of marijuana (this applies to all non-California applicants)
Application Deadline
All our jobs will be posted for a minimum of 5 calendar days. Job postings may come down prior to 5 calendar days based on volume of applicants.
Our Modern, Flexible Workplace
We believe in a Modern, Flexible Workplace, and we are continuously exploring advancements in technology and office environments to make it easier to collaborate and connect with customers and coworkers.
It is anticipated that an incumbent in this role will work onsite 100% of the time and will have a dedicated workspace. Work location is subject to change based on business needs.
Summary Of The Job
Support the business customer segment through deposit and lending transaction processing, loan closing documentation support, and other business customer needs to be identified. Develop and maintain a strong working relationship with peers, customers, and lending staff. **This is a customer facing role**
About This Role
Key Accountabilities: (not limited to)
Greeting and assisting customers
Facilitating customer research and corrections
Processing loan payments, advances, and maintenance
Origination and maintenance of Commercial deposit Accounts
Loan Tracking tasks
Loan Document review
Loan Closing Assistance
Complex loan processing (i.e.- Construction Draws, Floor plans)
Provide Operational support to lending staff
Basic Qualifications
The Ideal Candidate for This Role:
- Minimum two years’ experience in the banking industry
- Strong client service background and skills
- Demonstrated ability to handle confidential and sensitive information
- Demonstrated written and exceptional interpersonal communication on telephone and personally when greeting clients/prospects/vendors
- Ability to complete multiple assignments/projects with quality, accuracy and within set deadlines.
- Exceptional attention to detail
- High school diploma or GED
Associate’s degree
Work Experience
Banking or financial services 1-3 years
Branch Banking 1-3 years
Lending 0-12 months
Compensation
Compensation range (base pay): $46,679.00-$77,020.00
This role may have a specific starting pay within this range.
Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level.
Benefits Overview
We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs:
- Medical, Dental, Vision Insurance
- 401k, With Matching Contributions
- Time Off Programs
- Health Savings Account (HSA)/Dependent Care
- Employee Banking
- Growth Opportunities
- Tuition Assistance
- Short-Term/Long-Term Disability Insurance
For additional information regarding compensation and benefits, e-mail FNBO at TAGAdmin@fnni.com. To ensure you receive a response, include the number of this job (listed below) in the subject line of your message.
Job number: R-20250158
Equity, Diversity, & Inclusion
FNBO is committed to belonging, inclusion, diversity and equity. We are committed to intentionally and proactively creating pathways to success for historically underrepresented populations. To accomplish this, we foster a culture of belonging and inclusion so that every employee is valued, and has opportunity and the ability to make an impact. FNBO strives to reflect the diversity of the communities we serve in the makeup of our workforce.
See the full FNBO Equity, Diversity, & Inclusion Statement here
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Click here to download 'EEO is The Law' Self-Print Poster
Click here to download 'EEO is The Law' Supplement for Federal Contractors
Click here to download 'EEO is The Law' GINA Supplement
FNBO is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer - Member FDIC
FNBO follows federal law regarding the use of marijuana (this applies to all non-California applicants)
Application Deadline
All our jobs will be posted for a minimum of 5 calendar days. Job postings may come down prior to 5 calendar days based on volume of applicants.
Salary : $46,679 - $77,020
