Description. OVERVIEW. Customer Analysts are responsible for identifying, prospecting, consulting, and closing new opportunities for payment processing with the goal of increasing revenue. The ideal candidate is self-directed, self-motivated, and has a strong understanding of closing techniques and sales processes. The goal is to provide the highest quality service to our prospects by establishing positive relationships based on empathy, professi...
Description. As a Level I Technical Support Representative, you will be the primary point of contact for merchants utilizing our web chat feature. Responsibilities include answering chat inquiries regarding Fortis services, maintenance changes, basic terminal and gateway support, gateway closures and transaction research. This role requires effective written communication documentation skills. ESSENTIAL DUTIES. Level I Technical Support Represent...
Description. . Senior Accountant. The Senior Staff Accountant is part of Fortis Pay’s finance organization reporting to the Director of Accounting and Treasury. This role is a key one in the organization and provides support to and interacts frequently with team members across all areas of Fortis. Responsibilities. Prepares and records asset, liability, revenue, and expense entries by compiling and analyzing account information. Maintains and bal...
Description. . Jr. Customer Analysts are responsible for contacting business owners regarding our payment processing solutions and signing new accounts. The ideal candidate will have the ability to prospect, identify, and qualify leads while working in a fast-paced environment. They will have excellent communication and organizational skills. Responsibilities. Develop a list of prospects from resource materials or company records. Enter sales lea...
Description. . At Fortis, we lead the way in next generation payment technologies and solutions. We transform payments into a competitive advantage for our clients and partners, enabling businesses to reach uncharted growth and scale. As the solution of choice for the future of payments, Fortis moves payments closer to invisible with a proprietary platform that supports and strengthens the payments capabilities of merchants and software partners....
Vision - Inspired by God’s masterful care and working for His glory, Fortis is creating a legendary level of service for secure private travel. Values - We value welcoming challenges, caring like a 5-star concierge, bringing truth, beauty, and goodness into our corner of God’s world, setting the thermostat to joy, and believing we are just getting started. The Global Travel Consultant is the first step in our Operations career path. Consultants w...
Fortis, a rapidly growing elite global travel firm, is looking for high level achievers to join their team. Fortis values outstanding workplace culture, which flows into their culture of caring for ultra high net worth clients at the highest possible standard. Fortis is located in Greenville, Reno, India and Hong Kong. In 2018, we moved into a new headquarters in downtown Greenville that is one block from the Greenville Drive Stadium. As a Forti...
Description. OVERVIEW. As a Senior Customer Service Specialist, you will take ownership of the most complex and escalated situations related to merchant services. You will quickly and efficiently respond to our merchant and partner inquiries via telephone and/or email and will establish best practices for assessing, researching and resolving these inquiries on a daily basis. You will provide feedback and support for the development and implementa...
Description. As a Customer Service Specialist, you will be assisting and communicating effectively on issues that may arise throughout the workday regarding a customer’s account. You will be responsible for the management of different workflows including case/task management, emails, chat, telephone, and call back requests. You will also be responsible for research, documentation, and communication of the above issues effectively and accurately. ...
