Demo

Inside Sales (Patient Educator)

Forum Health
Chicago, IL Remote Full Time
POSTED ON 12/26/2024
AVAILABLE BEFORE 2/18/2025

Calling All Client Experience Architects!


Ready to Orchestrate Life-Changing Health Journeys?


The Big Picture

Doctors Studio is revolutionizing men's health, and we need a Client Educator who can transform first calls into lasting relationships. This isn't just sales—it's about conducting extraordinary client experiences from the very first "hello" to every breakthrough moment.


You're Our Perfect Match If...

  • You get energized by turning skeptics into raving fans.

  • Your idea of success is a client saying, "You've changed my life."

  • You're equally comfortable with spreadsheets and heartfelt conversations.

  • Your friends call you "the one who makes everything happen."

  • You see systems where others see chaos.

  • You collect testimonials like others collect compliments.


Your Daily Symphony Will Include:


Experience Architecture

  • Orchestrating seamless client journeys

  • Converting inquiries into transformations

  • Building bridges between hope and healing

  • Crafting moments that matter

  • Managing the magic behind the scenes


Relationship Mastery

  • Guiding clients through their health journey

  • Nurturing lasting connections

  • Managing comprehensive documentation

  • Creating "wow" moments daily

  • Collaborating across clinical and marketing teams


The Perfect Studio Specialist Is:

  • Determined as a lighthouse

  • Competitive with possibilities

  • Responsible to the core

  • Inquisitive about solutions

  • Inspiring to clients

  • Enthusiastic about health

  • Sociable with purpose

  • Poised under pressure

  • Stable as bedrock

  • Consistent in follow-through

  • Steady in approach

  • Outgoing yet professional

  • Systematic in execution

  • Careful with details

  • Analytical with data

  • Orderly in process


Your Superpower Stack Must Include:

  • Client intuition that borders on telepathy

  • Communication that transforms uncertainty into action

  • Problem-solving that uncovers true needs

  • Empathy that builds instant trust

  • Tech-savvy process mastery

  • EQ that reads between the lines


The Non-Negotiables:

  • 2 years of sales success stories

  • 2 years of customer service excellence

  • Master of CRM and EMR systems

  • Proven track record of relationship-building

  • Commitment to continuous growth


What's In It for You?

  • Transform men's health outcomes.

  • Be part of healthcare innovation.

  • Create lasting client relationships.

  • Join a mission-driven team.

  • Growth opportunities abound

  • Work that matters


A Day in Your Life as Our Client Educator:

Morning

  • Welcome new clients into their health journey

  • Orchestrate seamless onboarding experiences

  • Transform inquiries into opportunities

Afternoon

  • Guide clients through their transformation

  • Collaborate with clinical teams

  • Create moments of delight

  • Document victories in our state-of-the-art systems

End of Day

  • Know you've changed lives

  • Plan tomorrow's experiences

  • Celebrate the wins, learn from the rest


Your Mission Includes:

  • Mastering our innovative health solutions

  • Creating exceptional client experiences

  • Building lasting relationships

  • Driving practice growth through service

  • Managing comprehensive documentation

  • Collaborating across departments

  • Gathering success stories


The Ultimate Challenge

Transform every interaction into an opportunity to change someone's health journey. Create experiences so remarkable that clients can't help but share their stories.


Your Success Tools Include:

  • Advanced CRM systems

  • EMR mastery

  • Digital communication suite

  • Process management tools

  • Collaboration technologies


Is This Your Calling?

If you're still reading and feeling a surge of excitement, we need to talk. This isn't just another sales position – it's an opportunity to transform men's health through exceptional client experiences.


Note: This role is for experience architects who see beyond transactions to transformations. If you're just looking to hit numbers, this isn't for you. But if you're ready to create exceptional health journeys one client at a time, let's talk.


P.S. - If you've ever been told you "care too much" about client experience or "spend too much time" ensuring everything is perfect, congratulations – you've found your professional home.


Ready to Revolutionize Client Experience in Healthcare?

Join us in transforming how men experience healthcare. Where your dedication to exceptional service isn't just appreciated – it's essential to our mission.

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