What are the responsibilities and job description for the Inside Sales (Patient Educator) position at Forum Health?
Calling All Client Experience Architects!
Ready to Orchestrate Life-Changing Health Journeys?
The Big Picture
Doctors Studio is revolutionizing men's health, and we need a Client Educator who can transform first calls into lasting relationships. This isn't just sales—it's about conducting extraordinary client experiences from the very first "hello" to every breakthrough moment.
You're Our Perfect Match If...
You get energized by turning skeptics into raving fans.
Your idea of success is a client saying, "You've changed my life."
You're equally comfortable with spreadsheets and heartfelt conversations.
Your friends call you "the one who makes everything happen."
You see systems where others see chaos.
You collect testimonials like others collect compliments.
Your Daily Symphony Will Include:
Experience Architecture
Orchestrating seamless client journeys
Converting inquiries into transformations
Building bridges between hope and healing
Crafting moments that matter
Managing the magic behind the scenes
Relationship Mastery
Guiding clients through their health journey
Nurturing lasting connections
Managing comprehensive documentation
Creating "wow" moments daily
Collaborating across clinical and marketing teams
The Perfect Studio Specialist Is:
Determined as a lighthouse
Competitive with possibilities
Responsible to the core
Inquisitive about solutions
Inspiring to clients
Enthusiastic about health
Sociable with purpose
Poised under pressure
Stable as bedrock
Consistent in follow-through
Steady in approach
Outgoing yet professional
Systematic in execution
Careful with details
Analytical with data
Orderly in process
Your Superpower Stack Must Include:
Client intuition that borders on telepathy
Communication that transforms uncertainty into action
Problem-solving that uncovers true needs
Empathy that builds instant trust
Tech-savvy process mastery
EQ that reads between the lines
The Non-Negotiables:
2 years of sales success stories
2 years of customer service excellence
Master of CRM and EMR systems
Proven track record of relationship-building
Commitment to continuous growth
What's In It for You?
Transform men's health outcomes.
Be part of healthcare innovation.
Create lasting client relationships.
Join a mission-driven team.
Growth opportunities abound
Work that matters
A Day in Your Life as Our Client Educator:
Morning
Welcome new clients into their health journey
Orchestrate seamless onboarding experiences
Transform inquiries into opportunities
Afternoon
Guide clients through their transformation
Collaborate with clinical teams
Create moments of delight
Document victories in our state-of-the-art systems
End of Day
Know you've changed lives
Plan tomorrow's experiences
Celebrate the wins, learn from the rest
Your Mission Includes:
Mastering our innovative health solutions
Creating exceptional client experiences
Building lasting relationships
Driving practice growth through service
Managing comprehensive documentation
Collaborating across departments
Gathering success stories
The Ultimate Challenge
Transform every interaction into an opportunity to change someone's health journey. Create experiences so remarkable that clients can't help but share their stories.
Your Success Tools Include:
Advanced CRM systems
EMR mastery
Digital communication suite
Process management tools
Collaboration technologies
Is This Your Calling?
If you're still reading and feeling a surge of excitement, we need to talk. This isn't just another sales position – it's an opportunity to transform men's health through exceptional client experiences.
Note: This role is for experience architects who see beyond transactions to transformations. If you're just looking to hit numbers, this isn't for you. But if you're ready to create exceptional health journeys one client at a time, let's talk.
P.S. - If you've ever been told you "care too much" about client experience or "spend too much time" ensuring everything is perfect, congratulations – you've found your professional home.
Ready to Revolutionize Client Experience in Healthcare?
Join us in transforming how men experience healthcare. Where your dedication to exceptional service isn't just appreciated – it's essential to our mission.