Demo

Director, Sales

Forward Air
Chicago, IL Full Time
POSTED ON 1/10/2025
AVAILABLE BEFORE 3/25/2025

The Director, Sales is responsible to develop, maintain and grow relationships with our existing and prospective customers to deliver logistic solutions by utilizing exceptional selling techniques with a goal of increasing company profitability. This is a fast-paced, high-energy role where you can make an immediate impact and have tremendous growth opportunity.

Join the Sales team at Forward Air, an industry-leading expedited LTL and Intermodal transportation company that is revolutionizing the logistics industry at the perfect time. Our innovative technology, extensive network, and unmatched service capabilities allow us to provide tailored solutions for businesses of all sizes, from local retailers to Fortune 500 companies. We are looking for dynamic sales professionals to join our team and help us continue to grow and expand across the country. With competitive compensation, excellent benefits, and opportunities for career growth, Forward Air is the perfect place to advance your sales career and make a lasting impact in the transportation industry. Join us today and be a part of the future of logistics!

Core Responsibilities & Duties :

  • Lead a team of individuals in contacting potential clients to establish brand recognition, rapport and arrange meetings.
  • Measure and analyze key performance indicators, performance tracking, errors, and weekly / monthly / quarterly volume and revenue figures.
  • Prospect new business opportunities via internet, phone, referrals and networking.
  • Research organizations and individuals to find new opportunities.
  • Lead a team that prospects for leads to build a pipeline, including heavy cold-calling.
  • Finding and developing new markets and increasing sales.
  • Planning and overseeing new marketing initiatives.
  • Attracting and setting up new customers, growing existing customer relationships, and providing customer service.
  • Succeed at heavy price and service negotiation with customers.
  • Establish client relationships, and create solutions based on customer needs.
  • Identify business opportunities for Forward Air.
  • Understand and manage customer requirements; execute shipments in accordance to customer’s needs and requirements.
  • Independently generate new sales revenue for your team.
  • Translate business opportunities into incremental revenues through strong selling techniques.
  • Manage multiple projects simultaneously with a sense of urgency.
  • Study and understand market trends and seasonality.
  • Other duties as assigned.

Qualifications :

  • Minimum of 3 years of sales leadership experience.
  • Must have LTL Transportation experience.
  • Bachelor’s degree or equivalent work experience is required.
  • Passion for sales and the drive to succeed.
  • Experience managing a team to accomplish tasks and goals.
  • Self-motivated problem-solver with strong desire to meet customer needs.
  • Ability to develop long-term relationships.
  • Strong verbal and written communication skills.
  • Desire for a long-term career with an industry-leading company.
  • Ability to present and maintain a positive corporate image in a fast-paced environment.
  • Proactively establish and maintain effective working team relationships with all support departments.
  • Must be proficient with Microsoft Office products including Word, Excel, PowerPoint, Outlook, etc.
  • Must be willing to work a flexible schedule.
  • Must be willing to travel.
  • Ability to prioritize, multi-task, and manage time effectively.
  • Skills :

  • Entrepreneurial spirit accompanied by a competitive and confident personality.
  • Ability to train and develop sales teams and individuals.
  • The ideal candidate will possess a “can do” attitude with a “will do” work ethic.
  • Must have the ability to work in a fast-paced environment.
  • Experience with AS400 operating systems is a plus.
  • Customer Service / Sales experience is a plus.
  • Forward Air is an Equal Opportunity employer.

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