Client Solutions Intern

Job Description

Job Description

Salary :

THIS IS A TEST OF OUR HRIS. This is not an open position within FHG. Thank you.

The Client Solutions Intern is a support role and a key part of the FHG Client Solutions team. In support of the quarterly goals for each client, this role will communicate with FHG peers to sustain and grow all client relationships and will work closely with leadership to support the growth of our business by building our audiences and influence through storytelling and education on social media platforms.

PRIMARY RESPONSIBILITIES :

• Research existing clients as requested to ensure Client Solutions team has a thorough understanding of the organizational structure, recent relevant happenings, and new business relationships.
• Attend team meetings, draft and distribute meeting minutes in a timely manner.
• Meet with FHG Logistics Coordinator regularly to ensure priority items are addressed in timely manner.
• Lead social media projects by collaborating with team members to draft, publish and share engaging, informative and appealing content.
• Escalate issues as needed to Vice President Client Solutions.

COMPETENCIES :

To perform the job successfully, an individual should demonstrate the following competencies :

Organization High attention to detail. Effectively manages time and competing priorities. Understands importance of deadlines.

Communication Demonstrated ability to capture details of an issue or meeting and summarize in clear document. Ability to create accurate and engaging written content.

Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events positively.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty successfully. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience :

WORK ENVIRONMENT : The environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. There is general office noise.

PHYSICAL DEMANDS : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of the job, the employee is regularly required to sit for long periods of time, and use hands to finger, handle, or touch objects. The employee is frequently required to talk or hear. Specific vision abilities required by this job included close vision.

CERTIFICATIONS / LICENSES : None

SUPERVISORY RESPONSIBILITIES : None

TRAVEL : None