Food Runner - MKT Restaurant

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A modern oasis in the city's most exciting location. At the epicentre of San Francisco stands the city’s iconic hotel, where business ideas emerge, loved ones connect and life’s most important celebrations happen. When you’re not shopping at Union Square, enjoying the city’s diverse culinary scene or exploring one of the Bay Area’s top attractions, unwind in our newly renovated guest rooms, designed to represent the natural beauty of San Francisco’s fog, redwood trees and ocean.

Four Seasons Hotel San Francisco overlooks Yerba Buena Gardens and is located just steps away from the City's Financial District, Union Square shopping, the Moscone Convention Center, the Museum of Modern Art, and the Contemporary Jewish Museum, amid the city's finest cultural and dining venues.

We are actively searching for an experienced and energetic individual to become MKT Restaurant Food Runner of Four Seasons Hotel San Francisco!

This is a union, non-management position.

The Role – Overview

The Food Runner position assists the Food Server in providing an expertly served dining experience ensuring all dishes are correctly prepared and presented.

Essential Functions

This list is not all –inclusive and should only be used as an overview of all actual responsibility.

• Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of the each item’s, origin, taste, and preparation methods.

• Communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system.

• Coordinate food timings; check completed kitchen orders with the guest’s original order; assist in transporting items to the guest table in a timely manner to ensure proper food quality.

• Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.

• Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary meals.

• Breakdown, clean and set-up of tables, buffets, and food stations

• Ensure proper completion of daily side work.

Qualifications & Experience

• High school education or equivalent experience required.

• Viable candidates must have a minimum one year food service or related work in an upscale restaurant environment.

• Ability to accurately process cash and credit card transactions.

• Ability to cope with stress and work in a high volume operation.

• Reading, writing and oral proficiency in the English Language.

• Must be able to work a flexible schedule, including days, night, weekends and holidays, over time may be required based on business needs.

Four Seasons offers an award-winning work environment and an excellent benefits package which includes:

• Hourly Rate: $25.96

• Inclusive and diverse employee engagement & recognition events all year-round.

• Complimentary Employee Meals

• Laundered Employee Uniform

Learn more about Four Seasons Hotel San Francisco: http://www.fourseasons.com/sanfrancisco/

If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact the People & Culture Department at 415-633-3465.

If you are interested in applying for this position, please click on the APPLY button, attach your resume and cover letter in Word and/or PDF format.

We look forward to receiving your application!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.